ServiceNow Developer

Stefanini Brasil

ServiceNow Developer at Stefanini creating and customizing ITSM solutions. Collaborating on modern service workflows and integrations for global customers.

Posted 6/4/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AngularITSMJavaScriptServiceNowSOAP

About the role

Key responsibilities & impact

Build, configure, and customize solutions within the ServiceNow platform with a primary focus on the ITSM module (Incident, Problem, Change, Request, Service Catalog, and Knowledge Management).
Create and optimize workflows using Flow Designer, Workflow Editor, Business Rules, Client Scripts, UI Policies, and Script Includes.
Develop and maintain robust integrations (REST/SOAP, Web Services, Mid Server) between ServiceNow and external systems.
Contribute to the creation and enhancement of modern service portals using HTML, CSS, JavaScript, and AngularJS.
Ensure code quality, platform performance, and adherence to ServiceNow governance and architecture best practices.

Requirements

What you’ll need

Proven experience working as a developer on the ServiceNow platform, with hands-on projects in the ITSM module.
Strong JavaScript skills (essential for platform scripting), along with familiarity with HTML, CSS, and frameworks such as AngularJS (for Service Portal).
Practical experience building APIs and system integrations.
Experience working in teams using Scrum or Kanban.
ITSM-specific certifications (CIS-ITSM) are a strong plus.
Knowledge of other modules (ITOM, CSM, or HRSD) is considered an advantage.

Benefits

Comp & perks

Meal or food voucher;
Discounts on courses, universities, and language schools;
Stefanini Academy — an online platform with free, up-to-date courses and certificates;
Mentoring;
Benefits club for consultations and exams;
Health insurance;
Dental insurance;
Discounts and perks at leading establishments;
Travel club;
Pet care plan.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ServiceNowITSMJavaScriptHTMLCSSAngularJSRESTSOAPWeb ServicesAPI

Soft Skills

team collaborationcommunicationproblem-solvingadaptability

Certifications

CIS-ITSM