Senior Full Stack Developer – ServiceNow

Stefanini Brasil

Senior Full Stack Developer responsible for resolving incidents on ServiceNow platform. Collaborating on troubleshooting and optimizing processes while ensuring environment stability.

Posted 6/3/2026full-timeRemote • BrasilSeniorWebsite

Tech Stack

Tools & technologies

ITSMServiceNow

About the role

Key responsibilities & impact

Provide support and resolve incidents on the ServiceNow platform;
Perform troubleshooting, investigation and error analysis;
Manage users, groups, profiles and roles;
Ensure performance, scalability and security of the environments;
Identify opportunities to improve and optimize existing processes;
Support the maintenance and stability of the platform's applications and modules.

Requirements

What you’ll need

Bachelor's degree or higher;
Experience with ServiceNow;
Knowledge of ITSM;
Knowledge of IRM;
Knowledge of OTSM;
Experience with App Engine;
Knowledge of ITAM and ITOM;
Experience in administration and support of corporate environments.

Benefits

Comp & perks

Meal allowance or meal voucher;
Discounts on courses, universities and language schools;
Stefanini Academy — platform with free, up-to-date online courses with certificates;
Mentoring;
Benefits club for medical consultations and exams;
Health insurance;
Dental insurance;
Discount and benefits club at top establishments;
Travel club;
Pet care benefits.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ServiceNowITSMIRMOTSMApp EngineITAMITOMtroubleshootingerror analysisadministration

Soft Skills

problem-solvingcommunicationanalytical thinkingprocess optimizationuser managementgroup managementrole managementperformance managementscalability managementsecurity management

Certifications

Bachelor's degree