Senior Specialized Analyst
Stefanini Brasil
full-time
Posted on:
Location Type: Hybrid
Location: Rio de Janeiro • Brazil
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Job Level
Tech Stack
About the role
- User Support (Tier 1 and Tier 2)
- Microsoft 365 & Corporate Environment
- Infrastructure & Networks
- Endpoint & Asset Management
- Incidents & ITSM
- Information Security (operational level)
- Reporting & Governance
- Preparation of operational and executive reports
- Analysis of metrics and opportunities for improvement
- Support for IT governance
- Communication with local and global stakeholders
Requirements
- Bachelor’s degree (completed)
- Experience in the field with support, infrastructure and global corporate environments
- Experience or exposure to leadership/coordination
- Advanced English (required) – communication with global teams
Benefits
- Meal allowance or meal voucher
- Discounts on courses, universities and language schools
- Stefanini Academy — platform with free, up-to-date online courses with certification
- Mentoring
- Benefits club for consultations and exams
- Medical insurance
- Dental care
- Discount and benefits club at top establishments
- Travel club
- Pet care partnership
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
User SupportMicrosoft 365InfrastructureNetworksEndpoint ManagementAsset ManagementITSMInformation SecurityReportingData Analysis
Soft Skills
CommunicationLeadershipCoordinationStakeholder EngagementAnalytical Thinking
Certifications
Bachelor’s degree