Infrastructure Analyst, Mid-level
Stefanini Brasil
full-time
Posted on:
Location Type: Hybrid
Location: São Bernardo do Campo • Brasil
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About the role
- Monitor physical and virtual servers (Windows and Linux)
- Monitor CPU, memory, disk, network and service alerts
- Perform initial incident analysis and escalate when necessary
- Monitor network connectivity and links
- Assist with basic DNS, DHCP and Active Directory issues
- Execute operational routines (service restarts, applying patches)
- Support administration of file and print servers
- Assist with deployments, testing and equipment installation
- Log incidents and changes and keep documentation up to date
- Follow Incident, Problem and Change processes (ITIL)
Requirements
- Bachelor's degree completed or in progress in IT or related fields
- Basic knowledge of Windows Server and/or Linux
- Familiarity with Active Directory, DNS and DHCP
- Basic networking knowledge (TCP/IP)
- Experience in technical support or NOC (preferred)
- Category B driver's license
Benefits
- Meal allowance or meal voucher
- Discounts on courses, universities and language schools
- Stefanini Academy — platform with free, up-to-date online courses and certificates
- Mentoring
- Benefits club for medical consultations and exams
- Health insurance
- Dental insurance
- Discount clubs and benefits at top establishments
- Travel club
- Pet care program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Windows ServerLinuxDNSDHCPActive DirectoryTCP/IPincident analysisservice restartspatch managementtechnical support
Certifications
Bachelor's degree in IT