Stefanini Brasil

Junior Support Analyst

Stefanini Brasil

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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Job Level

Junior

Tech Stack

Cloud

About the role

  • Administer and configure Microsoft 365 environments and Microsoft Entra ID.
  • Implement security policies, Conditional Access and compliance (DLP, MIP - Microsoft Information Protection).
  • Deliver training and provide Level 2/3 specialized support to users.
  • Monitor tenant health and optimize solution performance.
  • Manage license lifecycle and access permissions.
  • Create technical documentation, environment topologies and user guides.
  • Support migration projects (on-premises to cloud or tenant-to-tenant).
  • Automate routine tasks using scripts or low-code tools.

Requirements

  • Proven experience administering Microsoft 365.
  • Advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive.
  • Proficiency with Microsoft Intune (Endpoint Management) and Autopilot.
  • Solid knowledge of Microsoft Entra ID (Identity and Groups).
  • Experience with migration tools (AvePoint, BitTitan or native Microsoft tools).
  • PowerShell experience for M365 administration.
  • Analytical skills for resolving complex issues.
  • Technical English (reading and writing for opening tickets with Microsoft global support).
  • Preferred: Microsoft ADM 365 certifications.
  • Preferred: Knowledge of Power Platform (Power BI, Power Apps and Power Automate).
Benefits
  • Meal allowance or meal voucher
  • Discounts on courses, universities and language schools
  • Stefanini Academy — platform with online, free, up-to-date courses with certification
  • Mentoring
  • Benefits club for medical consultations and exams
  • Health insurance
  • Dental insurance
  • Discounts and benefits club at top establishments
  • Travel club
  • Pet care benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft 365 administrationExchange OnlineSharePointTeamsOneDriveMicrosoft IntuneAutopilotMicrosoft Entra IDPowerShellPower Platform
Soft Skills
analytical skillscommunication
Certifications
Microsoft ADM 365 certifications