Senior Associate, Alternative Investment Services, Bank Loans Operations
State Street
full-time
Posted on:
Location Type: Office
Location: Kansas City • Kansas, Massachusetts, Montana • 🇺🇸 United States
Visit company websiteSalary
💰 $52,000 - $94,120 per year
Job Level
Senior
About the role
- support and assist Client Operations and other operational Shared Service teams/ Center of Excellence (COE’s) by monitoring and processing custody related events to the fund’s records accurately and timely
- ensure prompt follow up on exception situations and facilitate timely problem resolution to mitigate risk to the corporation and deliver excellent service to clients
- performs daily maintenance and record keeping for Syndicated Bank Loans held in various Mutual Fund and other Structured portfolios for various SSC clients
- processing new trades and trade settlements on accounting records
- daily reconciliation of cash balances
- producing daily roll-forward proof of portfolio holdings and accrual information
- preparing standard and ad hoc reporting for both internal and external customers
- responding to customer queries on a daily basis
- daily processing of bank loan notices as received from agent banks, interact with the Investment Manager on their assigned portfolios, performing ad hoc requests and providing daily reporting per client specific guidelines
- be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures
- research and track resolution exceptions and issues
- receive and resolve inquiries in a timely and accurate manner and communicates effectively with client when necessary
- define and ensure successful completion of ad-hoc requests
- escalate unresolved issues to management as required
- perform daily or weekly reporting functions for the team’s activities
- ensure adherence to Standard Operating Procedures
- keep up to date on broader internal/external business issues; applies knowledge across team
- assist management in the implementation of new policies and procedures, participates in projects
- assist with workflow management and technology enhancements
- make suggestions to streamline operations
- maintain knowledge of current alternative procedures and processes
- support training of new hires as necessary
- other tasks as needed.
Requirements
- BS/BA degree required
- Must have a minimum of 1-3 years of related experience, preferably in financial services industry
- Experience in working with Bank Loan asset class required
- Proficiency with Wall Street Office (WSO)
Benefits
- retirement savings plan (401K) with company match
- insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
- paid-time off including vacation, sick leave, short term disability, and family care responsibilities
- access to our Employee Assistance Program
- incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
record keepingtrade processingcash reconciliationportfolio reportingexception resolutiontransaction monitoringad-hoc reportingworkflow managementdata analysisfinancial reporting
Soft skills
problem resolutioncommunicationcustomer serviceteam collaborationattention to detailtime managementadaptabilitytrainingsuggestion makingproject participation