Assistant Vice President, Alternative Investment Services Bank Loans Operations

State Street

AVP in Alternative Investment Services requiring deep understanding of bank loan debt servicing. Manage operational issues, client inquiries, and implement new fund processes with a focus on financial services.

Posted 6/25/2026full-timeBoston • Kansas, Massachusetts • 🇺🇸 United StatesLead💰 $90,000 - $157,500 per yearWebsite

About the role

Key responsibilities & impact

Act as primary contact and escalation point for operational issues
Receive and resolve inquiries from client, Client Management, COEs, BU Shared Services and BU Client Service and ensure timely resolution
Maintain and monitor open items, issues, logs, project lists
Address custom client requests, manage production activities of Client Support Specialists 1, 2 and Senior Specialists
Coordinate the implementation of new funds, systems and processes
Assist with client conversions and other client projects
Identify and implement consistent operational best practices

Requirements

What you’ll need

BS/BA degree required
Minimum of 5-7 years of related experience, preferably in financial services industry
Experience in working with Bank Loan asset class required
Proficiency with Wall Street Office (WSO)

Benefits

Comp & perks

Retirement savings plan (401K) with company match
Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
Paid-time off including vacation, sick leave, short term disability, and family care responsibilities
Access to our Employee Assistance Program
Incentive compensation including eligibility for annual performance-based awards
Eligibility for certain tax advantaged savings plans

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

client managementoperational issue resolutionproject managementproduction activity managementclient conversionoperational best practicesBank Loan asset classfinancial services experiencetimely resolutionmonitoring and logging

Soft Skills

communicationproblem-solvingcoordinationleadershipinterpersonal skillsorganizational skillsclient relationship managementescalation managementadaptabilityattention to detail

Certifications

BS/BA degree