Assistant Vice President – Alternative Investment Services, Bank Loans Operations

State Street

AVP for Alternative Investment Services managing operations for bank loans and ensuring timely client support. Working in a financial services role coordinating funds and client project implementations.

Posted 6/25/2026full-timeBoston • Kansas, Massachusetts • 🇺🇸 United StatesLead💰 $90,000 - $157,500 per yearWebsite

About the role

Key responsibilities & impact

Act as primary contact and escalation point for operational issues
Receive and resolve inquiries from client, Client Management, COEs, BU Shared Services and BU Client Service and ensure timely resolution
Maintain and monitor open items, issues, logs, project lists
Address custom client requests, manage production activities of Client Support Specialists 1, 2 and Senior Specialists
Coordinate the implementation of new funds, systems and processes
Assist with client conversions and other client projects
Identify and implement consistent operational best practices

Requirements

What you’ll need

BS/BA degree required
Must have a minimum of 5-7 years of related experience, preferably in financial services industry
Experience in working with Bank Loan asset class required
Proficiency with Wall Street Office (WSO)

Benefits

Comp & perks

our retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
eligibility for certain tax advantaged savings plans

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

client project managementoperational issue resolutionproduction activity managementclient conversion assistancebest practices implementationBank Loan asset class experiencefinancial services experience

Soft Skills

communicationproblem-solvingcoordinationclient relationship managementescalation management