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Vice President, Head of DORA Office
State StreetHead of DORA Office overseeing the implementation of digital operational resilience strategies. Responsible for ensuring compliance with DORA requirements and enhancing operational resilience in financial services.
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- You will be accountable for overseeing the implementation and ongoing operation of the firm’s digital operational resilience strategy and relevant frameworks underpinned by DORA requirements, including policies, procedures, systems, and controls that ensure SSBI’s compliance with DORA and related European regulatory requirements, as well as the organization’s overall operational resilience posture.
- Drive the implementation and continuous enhancement of the digital operational resilience strategy and DORA-governed frameworks across SSBI, ensuring compliance.
- Act as the central governance and integration function across ICT risk management, third-party risk, cyber security, business continuity, and resilience functions, ensuring consistent application of DORA requirements.
- Provide operational guidance, standard methodologies, and enablement support across the organization.
- Own the DORA business incident management and regulatory reporting framework, ensuring timely, accurate, and consistent regulatory notifications and escalation of ICT-related incidents.
- Oversee digital operational resilience testing governance, including Threat-Led Penetration Testing (TLPT), scenario testing, and validation of recovery capabilities and exit strategies.
- Drive and coordinate business continuity and resilience frameworks, ensuring coverage of critical or important functions and alignment with impact tolerances and recovery requirements.
- Own the execution and operational processes supporting the Register of Information (RoI), ensuring completeness, accuracy, and regulatory readiness of ICT third-party data.
- Define, implement, and maintain standard operating procedures (SOPs) - e.g. ICT classification, incident handling, resilience controls.
- Provide expert guidance to business, technology, and control functions on DORA requirements and operational resilience expectations.
- Drive audit readiness, regulatory inspection preparedness, and remediation activities, including coordination of responses to ECB, BaFin, and other supervisory authorities.
- Implement and operate DORA control tollgates within strategic initiatives and transformation programs, ensuring resilience considerations are embedded upfront.
- Develop and maintain KRI/KPI frameworks and executive reporting, providing transparent insight into SSBI’s digital operational resilience posture.
- Deliver regular reporting to governance committees ensuring effective escalation, visibility, and decision-making support.
- Promote a culture of resilience and accountability, driving awareness and consistent implementation across the organization.
Requirements
What you’ll need- Educated to degree level or equivalent professional qualification
- Extensive experience in operational resilience, ICT risk management, or regulatory implementation within financial services
- Strong knowledge of DORA, ICT risk management frameworks, and European regulatory expectations
- Demonstrated experience in incident management, resilience testing, business continuity, and control frameworks
- Solid understanding of governance models, including the three lines of defense and cross-functional execution structures
- Experience managing regulatory inspections, audits, and remediation programs
- Proven ability to lead cross-functional teams and drive enterprise-wide initiatives
- Strategic mindset with the ability to connect resilience, regulatory compliance, and business objectives
- Confident and decisive, with the ability to operate autonomously while ensuring appropriate escalation
- Ability to collaborate across regions and functions in a dynamic, fast-paced, and internationally diverse environment
Benefits
Comp & perks- Permanent contract from day one
- Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
- Gold Medical Package for employees and their families (partner and children)
- Premium life insurance package and private pension plan
- Wide range of soft skills training, technical workshops, language classes and development programs
- Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
- Variety of well-being programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational resilienceICT risk managementregulatory implementationincident managementresilience testingbusiness continuitycontrol frameworksDORAKRI/KPI frameworksgovernance models
Soft Skills
leadershipstrategic mindsetcollaborationdecisivenessautonomyaccountabilitycommunicationcross-functional executionproblem-solvingadaptability
Certifications
degree level qualificationprofessional qualification