Client Implementation Executive – Managing Director

State Street

Managing Director and Client Implementation Executive overseeing high-value client transformations at State Street Alpha. Driving program success and maintaining executive relationships within a global environment.

Posted 5/31/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesLead💰 $170,000 - $267,500 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

program managementbudget managementforecastingresource utilizationAgile delivery modelstransformation programsfinancial governancedelivery integrityrisk managementexecution models

Soft Skills

leadershipstakeholder managementrelationship buildingcommunicationdecision-makingproblem-solvingstrategic thinkinggovernancecollaborationcontinuous improvement

Tools & Technologies

integrated delivery planshighly configurable technology platformsreporting toolsgovernance forumsproject management softwarefinancial services platformsclient management systemstesting approachesdelivery frameworksexecutive reporting tools

Industry Keywords

financial marketsinvestment managementfront officemiddle officeback officefinancial servicesprofessional servicestransformationglobal clientsdistributed delivery organizations

About the role

Key responsibilities & impact

Own end-to-end accountability for Alpha implementation programs, including client outcomes, delivery integrity, and executive stakeholder confidence
Set program direction and success criteria aligned to Alpha strategy, contractual commitments, and client business objectives
Approve and govern integrated delivery plans across State Street teams, clients, and critical third-party providers
Establish and chair executive-level internal and client governance forums
Serve as the senior escalation authority for delivery risks, issues, and strategic trade-offs
Ensure transparent, decision-ready reporting to internal executives and client leadership
Act as the senior delivery counterpart to CIOs, COOs, Heads of Operations, and other C-suite stakeholders
Build and sustain trusted, long-term executive relationships with clients
Own program financial governance, including budget management, forecasting accuracy, and resource utilization
Provide senior leadership and direction to Program Directors, Program Managers, and Project Managers
Drive continuous improvement across implementation methodology, governance, and execution models

Requirements

What you’ll need

Deep understanding of financial markets and investment management operating models, including front, middle, and back office
Degree in a financial, analytical, or related discipline, or equivalent senior-level industry experience
Extensive experience leading large-scale, complex transformation programs within financial services, technology, or professional services environments
Strong familiarity with Agile delivery models, highly configurable technology platforms, and modern testing approaches
Experience engaging with global clients and leading distributed delivery organizations
Willingness and ability to travel as required.

Benefits

Comp & perks

our retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
eligibility for certain tax advantaged savings plans