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Senior Associate, Alpha Middle Office Expert – External Managers Hub
State StreetSenior Associate in Alpha Middle Office managing asset managers and trade inquiries across various financial products. Engaging with global clients and driving operational efficiency in Krakow.
About the role
Key responsibilities & impact- Act as a primary operational point of contact for client, external asset managers, third parties and internal business and technology teams
- Lead resolution of trade related inquiries across multiple financial products, including FX, equities, fixed income, money market instruments, listed and OTC derivatives
- Establish transaction delivery for new funds, products, asset managers and other operational events by working closely with external managers, participating in onboarding calls, driving required technical changes on asset manager side, and conducting end‑user testing across key data transmission applications.
- Maintain straight-through processing (STP) trade confirmation flows, coordinate connectivity updates, technical enhancements, system transformations, aligning stakeholders across multiple departments.
- Operate with a strong risk‑aware mindset when managing interactions with numerous counterparties.
- Drive internal and external process enhancements
- Perform work independently within the scope of established guidelines and in accordance with defined procedures.
- Organize and participate in client service level review calls.
Requirements
What you’ll need- Understanding of financial instruments
- Good English & communication skills
- Analytical and detail oriented mindset.
- Negotiation and problem-solving skills
- Fostering Client Experience approach
- Project management skills and self-organized
- Flexibility and time management skills
Benefits
Comp & perks- Permanent contract from day one
- Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
- Gold Medical Package for employees and their families (partner and children)
- Premium life insurance package and private pension plan
- Wide range of soft skills training, technical workshops, language classes and development programs
- Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
- Variety of well-being programs
- Additional benefits available depending on the seniority of the role
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial instrumentstrade confirmationstraight-through processingdata transmission applicationstechnical enhancementssystem transformationsrisk management
Soft Skills
communication skillsanalytical mindsetdetail orientednegotiation skillsproblem-solving skillsclient experienceproject managementself-organizationflexibilitytime management