Operations Client Service, AVP

State Street

AVP managing complex client service operations and change management communications. Overseeing relationships and collaboration with STT’s middle and back office operations in the financial services sector.

Posted 5/19/2026full-timeKansas City • Kansas, Massachusetts, Montana • 🇺🇸 United StatesLead💰 $70,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

Manage client relationships and sentiment via extensive daily interaction with client counterparts
Manage the change management administration and communication with clients
Champion inquiries from / issues raised by various State Street organizations
Collaborate with STT’s middle and back office operations and provide input on plans to enhance operations

Requirements

What you’ll need

6-8 years of financial services experience, in operational, technology, product management, or project capacity
Strong collaboration and influencing skills
Strong written and communication skills and ability to present to clients and senior STT management.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work hours
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

collaborationinfluencingwritten communicationpresentation skills