Senior Implementation Manager – IBOR, Charles River Development

State Street

. Lead or directly contribute to CRIMS implementations.

Posted 5/17/2026full-timeIrvine • California, Connecticut, Massachusetts, New Jersey, New York, Pennsylvania • 🇺🇸 United StatesSenior💰 $100,000 - $167,500 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Lead or directly contribute to CRIMS implementations. Analyze and evaluate requirements while providing product expertise and guidance throughout the implementation project.
Ensure the solutions developed by Charles River meet the customer’s business needs and that the customer is prepared to assume ownership and operate the solution after go-live.
Assist other members of the Professional Services team and proactively develop and share best practices.
Analyze and evaluate customer requirements to help Charles River respond to sales opportunities. Prepare and deliver sales presentations.
Execute proof-of-concept projects to demonstrate the potential of CRIMS to satisfy the specific needs of potential customers.
Educate customers on the methodologies and functionality provided by CRIMS. Advise on best practices regarding the implementation and operation of Charles River solutions and services.
Monitor and evaluate customer requirements to identify potential enhancements to Charles River solutions and services. Document and communicate product improvements as part of customer-specific implementation projects or in response to trends in the marketplace.
Contribute to software quality by clearly communicating defects to Client Support and Product Management. Support the defect resolution process by providing clear descriptions of defects and validating the resulting fixes. Identify errors and mistakes in documentation and suggest corrections and improvements.

Requirements

What you’ll need

Minimum of 5 years of experience with the implementation of mission-critical financial solutions.
Experience in the implementation of a financial system within a bank, hedge fund or asset manager, or wealth management firm is especially valuable.
Experience with middle-office workflows, security life cycle events, corporate action processing, daily position reconciliation is a must.
Experience implementing investment management software, preferably an order management and compliance system is desirable.
Experience with post-trade workflows, trade confirmation via matching platforms, such as, CTM, TradeNeXus, etc. would be a plus.
Looking for candidates with Business Systems Analyst experience/skillset.
Proficiency with SQL is a must.
Understanding of multi-tier technical architectures, messaging systems, and relational database structures is a plus.
A strong record of customer service.
Implementation Managers must understand customer needs and build effective relationships.
The candidate must be able to convey plans, issues and concerns to clients and team members in a clear, logical and concise manner.
They will need to also be able to influence key decision makers both internally and externally.
Must be customer driven, be able to work within a team environment, and be focused on providing a high quality of service to the customer.
Strong time management skills including the ability to manage multiple projects in parallel.
Strong problem solving/analytical skills.

Benefits

Comp & perks

our retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
eligibility for certain tax advantaged savings plans

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLfinancial solutions implementationinvestment management softwareorder management systemcompliance systemmiddle-office workflowssecurity life cycle eventscorporate action processingdaily position reconciliationpost-trade workflows

Soft Skills

customer servicerelationship buildingclear communicationinfluencing decision makersteam collaborationtime managementproblem solvinganalytical skills