Client Implementation Manager, Vice President

State Street

. Work in a leadership role on client facing Alpha implementation programmes .

Posted 5/10/2026full-timeLondon • 🇬🇧 United KingdomLeadWebsite

About the role

Key responsibilities & impact

Work in a leadership role on client facing Alpha implementation programmes
Take responsibility for overseeing and managing significant elements or phases of a client implementation programme
Plan and proactively monitoring its progress resolving issues and initiating appropriate corrective action with the relevant teams
Support the Client Implementation Executive in ensuring on timely delivery of the program
Communicate guidance and decisions from Oversight and Leadership groups such as Deal Team, Executive Committee to the Program and Product owners
Support the design of the program Milestone planning and sequencing of the phases for the program
Make decisions and recommendations to the Client Implementation Executive and the Client to manage and ensure the successful delivery of the program plan
Monitor expenditure costs against delivered and realised benefits on behalf of the program
Provide insight for solutions, develop in-depth knowledge of assigned project and/or product(s) by researching facets of the operation that are unclear and developing a concise picture of the current / strategic state and defining a solution which is fit for purpose
Support capturing of business requirements, reaching agreement on Target Operating Models
Supporting the Client Implementation Executive in managing risk to the program's successful outcome and change control process
Ensuring the delivery of new capability or services from the program is on time and within budget, in accordance with the program plan and program governance arrangements
Supporting the Client Implementation Executive and the Client PMO in managing both the dependencies, reporting and the interfaces, between the dependent initiatives as part of the program milestone plan
Reporting the progress of the program at regular intervals to the Client Implementation Executive Lead, internal steering and the external steering committees

Requirements

What you’ll need

Experienced Project/Program management candidate
In-depth experienced of the full lifecycle of complex FS technology and services projects
Leadership and ability to bring together teams across different levels and disciplines within the organisation
Willingness to drive resolutions & own outcomes
Strong critical thinking, problem solving, decision making and relationship management skills
Degree qualified with a financial or analytical discipline preferred, or relevant experience within the financial services industry
Microsoft Office suite experience

Benefits

Comp & perks

Generous medical care
Insurance and savings plans
Flexible Work Program
Development programs
Educational support
Paid volunteer days
Matching gift program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementprogram managementbusiness requirements analysismilestone planningrisk managementchange controlfinancial analysisproblem solvingdecision makingrelationship management

Soft Skills

leadershipcritical thinkingcommunicationteam collaborationproactive monitoringguidance provisionissue resolutionorganizational skillsstakeholder managementadaptability