State Street

Product Owner – Global Delivery Simplification Vice President

State Street

full-time

Posted on:

Location Type: Hybrid

Location: Boston • Massachusetts • United States

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Salary

💰 $110,000 - $188,750 per year

Job Level

Lead

About the role

  • Own end‑to‑end business outcomes for agent‑based solutions, including efficiency gains, capacity release, quality improvement, risk reduction, and client experience uplift.
  • Define and communicate a clear product vision for agentic AI use cases across core operational domains.
  • Develop deep understanding of end‑to‑end operational processes across Fund Accounting, Middle Office, Transfer Agency, and Custody.
  • Identify and prioritize opportunities where agent‑based automation can materially improve accuracy, cycle time, resilience, and control effectiveness.
  • Align product strategy with business outcomes, regulatory expectations, and enterprise AI risk frameworks.
  • Translate simplification goals into clear product hypotheses, roadmaps, and measurable success criteria.
  • Act as the voice of the business, converting domain and operational requirements into a prioritized backlog of product increments and user stories.
  • Lead agile execution with a focus on incremental value delivery, rapid learning, and operational readiness.
  • Oversee the full lifecycle of agentic AI solutions, including problem framing, data grounding, workflow integration, approval and human‑in‑the‑loop design, evaluation, production rollout, and post‑deployment performance management.
  • Treat controls, auditability, explainability, and evidence capture as core product features, not downstream compliance activities.
  • Use domain expertise to define materiality thresholds, escalation paths, and failure modes appropriate for autonomous or semi‑autonomous execution.
  • Make informed build, defer, or stop decisions based on agent performance, operational materiality, and control outcomes.
  • Own ongoing agent performance management in production, including accuracy trends, exception patterns, drift indicators, and remediation actions.
  • Partner closely with operations leaders, SMEs, risk, data, and engineering teams to validate acceptance criteria and business readiness.
  • Define and track KPIs tied to efficiency, quality, cycle time, client outcomes, and risk reduction; quantify and communicate value delivered.
  • Communicate progress, risks, and outcomes clearly to senior stakeholders and influence alignment across global teams.

Requirements

  • 7+ years owning products or platforms in complex, regulated operational environments, with clear accountability for outcomes rather than only delivery.
  • Experience in global financial services operations, preferably in Fund Accounting, Middle Office, Transfer Agency, or Custody.
  • Exposure to AI, automation, or digital transformation programs in enterprise environments.
  • Prior experience working closely with engineering, data, risk, compliance, and audit functions.
  • Experience launching and scaling solutions into live operations, not just pilots or proofs of concept.
  • Experience working in agile POD or product‑centric delivery models.
Benefits
  • our retirement savings plan (401K) with company match
  • insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
  • paid-time off including vacation, sick leave, short term disability, and family care responsibilities
  • access to our Employee Assistance Program
  • incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
  • eligibility for certain tax advantaged savings plans
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
agent-based solutionsAIautomationdigital transformationproduct managementagile executionKPI trackingperformance managementworkflow integrationdata grounding
Soft Skills
communicationleadershipinfluencecollaborationprioritizationproblem-solvingstrategic thinkingstakeholder managementadaptabilitydecision-making