State Street

Platform & Automation Lead Engineer

State Street

full-time

Posted on:

Location Type: Office

Location: Hyderabad • India

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Job Level

Senior

About the role

  • Own and maintain the internal E2E QA platform environment used for performing QA on the upgrade process of all applications on the alpha platform.
  • Work closely with Engineering, DevOps, Product, and Release Management teams to ensure the environment remains aligned with the latest platform releases.
  • Upgrade applications, services, and platform components as new releases are delivered.
  • Investigate and troubleshoot issues introduced by new releases, working with engineering teams to resolve them.
  • Support the transition from the legacy monolithic platform to the Next Gen architecture, validating new services and interfaces as they are introduced.
  • Document upgrade procedures, configuration changes, and migration steps required for future client upgrades.
  • Work with DevOps teams to identify opportunities to automate environment upgrades and configuration processes.
  • Explore the use of AI tools to improve automation, troubleshooting, and operational efficiency.
  • Share documentation and lessons learned with the broader SaaS upgrade team to support upgrade readiness.

Requirements

  • 10–12 years of experience in platform support, support engineering, or enterprise application support roles
  • Strong experience troubleshooting complex enterprise platforms and multi-service application environments.
  • Experience working closely with engineering, DevOps, product, and release management teams.
  • Strong analytical and troubleshooting skills across application services, configuration layers, and system integrations.
  • Experience supporting platform upgrades, environment management, or release validation activities.
  • Experience documenting technical procedures, upgrade processes, and platform changes.
  • Familiarity with automation practices and DevOps tooling.
  • Interest in using AI tools to improve automation and operational efficiency.
  • Bachelor’s degree in computer science, Information Technology, Engineering, or a related discipline.
Benefits
  • generous medical care
  • insurance and savings plans
  • flexible Work Program
  • wealth of development programs
  • educational support
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
QA platform managementtroubleshootingplatform upgradesenvironment managementrelease validationdocumentationautomation practicesAI toolssystem integrationsconfiguration management
Soft Skills
analytical skillsproblem-solvingcollaborationcommunicationorganizational skills