Platform & Automation Lead Engineer

State Street

. Own and maintain the internal E2E QA platform environment used for performing QA on the upgrade process of all applications on the alpha platform.

Posted 4/7/2026full-timeHyderabad • 🇮🇳 IndiaSeniorWebsite

About the role

Key responsibilities & impact

Own and maintain the internal E2E QA platform environment used for performing QA on the upgrade process of all applications on the alpha platform.
Work closely with Engineering, DevOps, Product, and Release Management teams to ensure the environment remains aligned with the latest platform releases.
Upgrade applications, services, and platform components as new releases are delivered.
Investigate and troubleshoot issues introduced by new releases, working with engineering teams to resolve them.
Support the transition from the legacy monolithic platform to the Next Gen architecture, validating new services and interfaces as they are introduced.
Document upgrade procedures, configuration changes, and migration steps required for future client upgrades.
Work with DevOps teams to identify opportunities to automate environment upgrades and configuration processes.
Explore the use of AI tools to improve automation, troubleshooting, and operational efficiency.
Share documentation and lessons learned with the broader SaaS upgrade team to support upgrade readiness.

Requirements

What you’ll need

10–12 years of experience in platform support, support engineering, or enterprise application support roles
Strong experience troubleshooting complex enterprise platforms and multi-service application environments.
Experience working closely with engineering, DevOps, product, and release management teams.
Strong analytical and troubleshooting skills across application services, configuration layers, and system integrations.
Experience supporting platform upgrades, environment management, or release validation activities.
Experience documenting technical procedures, upgrade processes, and platform changes.
Familiarity with automation practices and DevOps tooling.
Interest in using AI tools to improve automation and operational efficiency.
Bachelor’s degree in computer science, Information Technology, Engineering, or a related discipline.

Benefits

Comp & perks

generous medical care
insurance and savings plans
flexible Work Program
wealth of development programs
educational support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

QA platform managementtroubleshootingplatform upgradesenvironment managementrelease validationdocumentationautomation practicesAI toolssystem integrationsconfiguration management

Soft Skills

analytical skillsproblem-solvingcollaborationcommunicationorganizational skills