apply business analysis expertise to deliver high quality outcomes
Support portfolio governance by maintaining views of the IAM book of work, tracking status, dependencies, risks, and issues, and preparing materials for leadership and governance forums
Coordinate business case and initiative documentation, ensuring that scope, benefits, timelines, and financials are clearly articulated and contribute to project health monitoring for senior leadership review
Support oversight of SOP98-related work by monitoring status, reviewing inputs for completeness and consistency, and escalating issues or challenges where needed
Facilitate and document process mapping activities to capture current-state workflows, identify pain points, and outline pragmatic opportunities for simplification and improvement
Support strategy and planning activities by organizing inputs, synthesizing key themes, and preparing clear, concise materials for senior leadership reviews
Provide regular support for financial oversight across the portfolio, including collecting and organizing financial inputs, supporting variance analysis, and preparing summary views for stakeholders
Develop and enhance metrics and dashboards that improve visibility into work portfolio, operational performance, risks, and progress against key objectives
Contribute to recurring reporting routines by assembling and quality-checking content for monthly or quarterly updates, business reviews, and other stakeholder communications
Create and maintain “how-to” guides, playbooks, and standard templates that describe core IAM Strategy & Operations processes and help reduce single points of failure
Maintain organized, accessible knowledge repositories and trackers so that portfolio, financial, process, and operating model documentation remains current and reusable
Enable cross-training and onboarding within the team by packaging key materials and, where needed, supporting walkthroughs and knowledge-sharing sessions
Partner with stakeholders across IAM to collect updates, validate data quality in tracking tools, and ensure a consistent, fact-based view of delivery health and priorities

Requirements

Experience in a business analyst, strategy, or business operations role within a complex, multi-stakeholder environment
Proven ability to organize and structure business inputs into clear documentation such as process maps, operating model views, and portfolio or initiative summaries
Experience supporting portfolio-style work, including tracking multiple concurrent initiatives, coordinating updates, and preparing materials for governance forums
Strong analytical skills with the ability to work with data, identify trends, and produce clear, executive-ready insights and summaries
Advanced Excel skills (e.g., VLOOKUP, pivot tables, and beyond), impactful PowerPoint competency, and experience with Power BI are a plus
Experience supporting financial activities such as budget or forecast inputs, variance tracking, or spend oversight
Familiarity with reporting and dashboard concepts and comfort working with metrics related to delivery, risk, or financial performance
Excellent written and oral communication skills, including the ability to translate complex information into concise, understandable content for diverse stakeholders
Strong stakeholder management and facilitation skills, with the ability to build collaborative relationships across functions and levels
Demonstrated planning, organization, and prioritization skills, with the ability to manage deadlines in a fast-moving environment
Ability to work independently while collaborating effectively with distributed and cross-functional teams
Familiarity with identity and access management, cybersecurity, or technology risk and governance concepts is desirable
Competent using standard productivity and collaboration tools to support documentation, analysis, and reporting.

Benefits

retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards
eligibility for certain tax advantaged savings plans

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business analysisprocess mappingfinancial oversightvariance analysismetrics developmentdashboard creationdocumentationdata analysisExcelPower BI

Soft Skills

analytical skillswritten communicationoral communicationstakeholder managementfacilitation skillsplanning skillsorganizational skillsprioritization skillscollaborationindependence