
Managing Director, Head of FLOD Customers AML KYC
State Street
full-time
Posted on:
Location Type: Hybrid
Location: Munich • 🇩🇪 Germany
Visit company websiteJob Level
Lead
About the role
- Lead FLOD Customers AML KYC operations and partner with Compliance (2LOD) and Internal Audit (3LOD) to ensure high quality execution across onboarding, periodic and event driven reviews and transactions monitoring
- Serve as FLOD Customers AML KYC single point of contact and escalation for SSBI; engage proactively with regional leadership and senior management
- Design and run a risk based oversight model for AML KYC activities delegated to Group shared services (e.g., Global AML Center)
- Oversee outsourcing/delegation compliance in line with EBA/EMEA expectations and SSBI standards
- Ensure alignment to the Global AML & Sanctions Program/KYC Standard and local regulatory uplifts
- Own audit/regulatory remediation: respond to findings, agree corrective actions, track to closure, and demonstrate durable control effectiveness
- Represent FLOD and provide concise, decision ready management information and risk reporting to senior stakeholders and governance forums
- Lead, coach, and develop a team of AML KYC professionals across six countries; foster a high‑performance, inclusive culture
Requirements
- Master's degree in Banking, Economics or similar
- More than 10 years of experience in business management functions preferably with experience working in a global systematically important financial institution governed by EU regulations
- Several years of AML KYC leadership, ideally in a multijurisdictional environment
- Experience with outsourcing oversight and KPI/KRI driven performance management
- Demonstrated ability to challenge the status quo constructively, spot improvement opportunities, and lead implementation of process and control enhancements across multiple jurisdictions
- Stress-resilient with strong judgment
- Fluent English; another European language is an advantage
- ACAMS/ICA certification is a plus
Benefits
- inclusive development opportunities
- flexible work-life support
- paid volunteer days
- vibrant employee networks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AMLKYCrisk managementcompliance oversightperformance managementaudit remediationregulatory reportingprocess enhancementdelegation compliancetransaction monitoring
Soft skills
leadershipcoachingcommunicationproblem-solvingstress resiliencejudgmentteam developmentproactive engagementinclusive cultureconstructive challenge
Certifications
Master's degreeACAMS certificationICA certification