Support the business in reporting, data capture, handling, and escalation of State Street IM Incidents (i.e. errors, data incidents and client concessions) as well as State Street IM Issues (i.e. an identified deficiency in the design or effectiveness of the control or operating environment)
Review and challenge Incident and Issue content as part of the Reviewer stage of the workflow and broader oversight of both programs to ensure proper alignment between root cause, risk materiality / likelihood, and any required corrective or preventative action
Identify risk and control themes and periodically present to senior managers and governance forums to develop and maintain a clear understanding of any gaps and influence – as needed – remediation
Monitor key risk and performance indicators; escalate any outliers and assist Incident/Issue owners and senior leaders in successfully addressing them
Lead Incident & Issue reporting for senior leaders and governance committees to ensure content is clear, prioritized, and that key themes, preventative action(s), and exceptions/outliers are highlighted for review and action
Maintain deep subject matter knowledge related to business line activities, operating model, industry and regulatory trends, as well as business and technology risks; efficiently and effectively apply this insight into how content, themes, and priorities are framed and actioned
Engage BRME peers, leaders of other risk programs, and partners in the 2nd and 3rd line of defense to further challenge and develop risk and remediation priorities
Establish and maintain productive relationships with key business function leaders; instill confidence by demonstrating credibility and expertise on core programs and services
Educate business stakeholders on Incident and Issue program requirements and expectations
Develop and maintain an State Street IM view of prioritized Archer Incident & Issue technology enhancements; leverage State Street platform owners and program peers to develop consensus of high-value enhancements and coordinate testing as needed
Requirements
5+ years of financial services experience with a large financial services firm or advisory/consulting firm including experience as an internal auditor, risk or compliance officer or related business role actively assessing and managing risk
Independent strategic thinker with an understanding of regulatory, operational, and technology risks in financial services, preferably within investment management function(s)
Strong organizational awareness with ability to facilitate and resolve conflicts; ability to make informed, risk optimized decisions under time pressure
Ability to manage and coach teams to produce efficient and high quality deliverables
Ability to collaborate and drive results within the organization
Excellent written and verbal communication skills, including the ability to adapt to various situations and audiences
Demonstrated analytical and problem-solving skills and ability to work on global cross-functional projects
Strong ability to lead through influence
Excellent skills in MS Excel, PowerPoint, and process mapping tools
Self-motivated professional with the ability to work within deadlines and meet goals.
Benefits
generous medical care
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
retirement savings plan (401K) with company match
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
eligibility for certain tax advantaged savings plans
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.