Mortgage Loan Processor

State Department Federal Credit Union

Mortgage Loan Processor guiding members through the loan application process, ensuring compliance with standards and delivering excellent member service. Act as the primary contact for members and coordinate loan processing work.

Posted 7/6/2026full-timeAlexandria • Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Organize and prepare loan files for underwriting, ensuring all documents are easily accessible and formatted appropriately.
Complete and send verification forms (e.g., employment, income, mortgage, deposits) promptly.
Order and review credit reports, appraisals, and title reports, addressing any discrepancies or adverse conditions.
Act as the primary point of contact for members throughout the mortgage process.
Communicate effectively with Loan Officers, realtors, sellers, insurance agents, closing agents, and appraisers to resolve issues and coordinate processes.
Monitor loan files for compliance with secondary market and regulatory standards.
Provide updates and clarification regarding adverse information to ensure underwriter approval.
Review and address any conditions or additional requirements post-underwriting.
Maintain an active pipeline of 20 to 45 loans monthly, ensuring timely processing and closures.
Coordinate settlement dates with members, title companies, and closers.

Requirements

What you’ll need

Associate’s degree preferred or equivalent specialized training in mortgage or financial services
Minimum of 3 years of related work experience in mortgage or financial processing
Knowledge of Agency, Freddie Mac, and Fannie Mae underwriting guidelines
Proficiency in Microsoft Word and Excel; familiarity with Encompass preferred
Accurate typing at a minimum speed of 35 words per minute
Strong written and verbal communication abilities
Excellent organizational skills and attention to detail
Ability to exercise sound judgment and diplomacy
Nationwide Mortgage Licensing System (NMLS) registration required within 30 days of employment

Benefits

Comp & perks

Health, dental, and vision insurance within the first 30 days of employment
Matched 401(K) plan with up to 4% SDFCU contribution
12 paid holidays a year, including your birthday
Potential work-from-home options after the introductory period
Ample vacation and personal days to maintain a health work-life balance
Support for your ongoing education and career development
Financial incentives for your daily commute
Access to excellent medical, dental, and vision insurance packages
Gym membership reimbursement program
Participate in company and team bonding events that foster a collaborative work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Loan File OrganizationCredit Report ReviewTyping Speed of 35 WPMVerification Form CompletionCompliance Monitoring

Soft Skills

Attention to DetailOrganizational SkillsSound JudgmentDiplomacy

Certifications

NMLS Registration