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Medical Assistant
St. Elizabeth HealthcareCertified Medical Assistant supporting rheumatology providers at St. Elizabeth Healthcare.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical support, patient management, and medical office operations, with a strong focus on compliance with healthcare regulations and effective communication. Proficient in electronic medical records and patient billing processes.
Highest-signal resume keywords
Clinical SupportElectronic Medical Records (EMR)Patient BillingMedical TerminologyVerbal and Written Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vital Signs MeasurementVenipunctureInjectionsEKG AdministrationAcupuncture Needle RemovalPatient RegistrationInsurance VerificationScheduling ProceduresMedical Records ManagementComputer Literacy
Soft Skills
OrganizationPrioritizationCustomer ServiceProblem ResolutionConfidentiality Maintenance
Tools & Technologies
EPICMicrosoft Office WordMicrosoft Office ExcelMicrosoft Office Outlook
Certifications & Qualifications
Medical Assisting Certification
Industry Keywords
OSHA ComplianceCLIA ComplianceHIPAA CompliancePatient CareHealthcare Regulations
About the role
Key responsibilities & impact- Provide clinical support to physicians and mid-level providers during patient examinations
- Prepare patients for exams and obtain vital signs, weight, medical history, medication lists, and testing information
- Perform acupuncture needle removal, stimulator application, needle counts, venipuncture, injections, and EKGs
- Document clinical findings and patient responses to interventions
- Provide patient instructions under provider direction
- Register and check patients in and out, collect insurance information and signatures, and obtain pre-certifications and consents
- Schedule procedures, tests, therapy, referrals, appointments, and services; communicate cancellations, changes, and delays
- Verify insurance, obtain authorizations, collect patient payments, enter charges, reconcile services, and follow up on denials
- Coordinate phone lines and InBasket communications, take and relay messages, and transfer calls
- Support office operations, including front desk coverage, answering phones, errands, and transporting patients
- Perform medical records retrieval, filing, scanning, storage, and EMR documentation
- Maintain supplies, clean and disinfect exam rooms, and report equipment malfunctions
- Resolve routine patient problems and complaints and initiate follow-up with appropriate staff
- Maintain compliance with OSHA/CLIA, HIPAA, and applicable laws and regulations
Requirements
What you’ll need- H.S. Diploma/GED
- Secretarial related courses
- Graduate of accredited medical assisting school
- Successfully completed registration/certification exam
- Medical terminology knowledge
- Computer fluency/literacy
- Verbal and written communication skills
- Ability to maintain patient confidentiality
- Organization and prioritization skills
- 3 years of related experience in a medical office setting, including customer service/reception, registration, scheduling, filing, telephone etiquette, patient billing, and computer service
- Knowledge of computers and electronic medical records
- Experience with electronic medical records software, such as EPIC
- Microsoft Office Word, Excel, and Outlook
- Associate degree or certificate listed as desirable, not required
Benefits
Comp & perks- Competitive pay and comprehensive health coverage within the first 30 days
- Generous paid time off and flexible work schedules
- Retirement savings with employer match
- Tuition reimbursement and professional development opportunities
- Wellness, mental health, and recognition programs
- Career advancement through mentorship and internal mobility