Application Administrator

SS&C Technologies

Application Administrator supporting SS&C’s hosted financial-services and healthcare applications. Monitoring production systems, troubleshooting incidents, and coordinating cloud, infrastructure, and client support operations.

Posted 8/7/2026full-timeRemote • Connecticut, Florida, Massachusetts, New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing technical support for applications, ensuring uptime, and troubleshooting infrastructure and network issues. Proficient in Agile methodologies and capable of coordinating tasks and escalations effectively while maintaining documentation and participating in disaster recovery scenarios.

Highest-signal resume keywords

Technical Support for ApplicationsWindows and Linux Operating SystemsTroubleshooting Infrastructure and Network IssuesAgile MethodologiesCloud Computing Solutions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportTroubleshootingScripting TechnologiesEncryption ToolsGNU SFTP Server ConfigurationKubernetesMicrosoft Products and ProtocolsDisaster Recovery ValidationApplication MonitoringJob Scheduling

Soft Skills

Problem-Solving SkillsInterpersonal CommunicationWritten CommunicationTeam CollaborationDependability

Tools & Technologies

PGPGPGCloud SolutionsAgile ToolsVAX VMS Operating Systems

Certifications & Qualifications

BS or MS Degree in Computer Science

Industry Keywords

Application UptimeService Level ObjectivesRoot Cause AnalysisIncident Management24x7 Support

Tech Stack

Tools & technologies

CloudKubernetesLinux

About the role

Key responsibilities & impact

Provide first level technical support for various SS&C hosted applications
Ensure application uptime and service level objectives are met
Ensure application job scheduling and server operations work properly
Participate in repair and restoration of processing and systems availability during incidents or failures
Lead or assist root cause analysis and prevent future recurrences
Monitor application availability and performance
Troubleshoot infrastructure, application, database, and network issues with peers and customers
Coordinate and communicate with teams on tasks and escalations using Agile methodologies
Participate in 24x7 escalation/rotation support
Support new virtual and cloud solutions
Follow change management procedures
Create and maintain relevant documentation
Participate in Disaster Recovery validation scenarios

Requirements

What you’ll need

Required Monday–Friday hours from 4:00 PM to 12:00 AM Eastern Time
Occasional weekend morning coverage for maintenance activities
Excellent understanding and working knowledge of Windows and/or Linux operating systems
Working knowledge of encryption tools such as PGP and GPG
Working knowledge of GNU SFTP server configuration and troubleshooting
Knowledge of scripting technologies and/or willingness to learn
Self-starter with strong problem-solving skills
Highly dependable and consistently follows through on commitments
Positive attitude
Professional with excellent interpersonal and written communication skills
Interest in cloud computing and passion for technology
Desire and ability to learn new things quickly
Ability to think on your feet
Ability to work as part of an efficient and effective team
BS or MS Degree in Computer Science or similar degree
Some professional experience or a prior internship
Excellent written and verbal communication skills
Knowledge of VAX VMS Operating Systems is a major plus
Knowledge of Kubernetes and/or container technologies is a major plus
Experience supporting complex internal and client-facing environments is a major plus
Experience troubleshooting Microsoft products and protocols is a plus
Experience working with enterprise applications is a plus

Benefits

Comp & perks

Medical, dental, and vision coverage
401(k) plan with company match
Paid time off
Holidays
Parental leave
Professional development reimbursement opportunity
May be eligible for an annual discretionary bonus
May be eligible for equity awards, such as restricted stock units or stock options