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Lead Implementation Consultant
SS&C TechnologiesLead end-to-end software implementations for SS&C, a financial services and healthcare technology company. Managing migration, configuration, UAT, stakeholder delivery, and client transitions across implementation programmes.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end software implementation projects, particularly in SaaS and financial systems, while effectively communicating with stakeholders and leading cross-functional teams. Proficient in designing implementation frameworks and managing project scope changes to ensure successful delivery.
Highest-signal resume keywords
Software Implementation ManagementSaaS Product ImplementationAgile Delivery CollaborationStakeholder ManagementLean Software Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementSystem ConfigurationImplementation Framework DesignConversion and Migration StrategiesUAT ManagementRisk ManagementBudget ComplianceEnd-User TrainingImplementation Runbook DevelopmentFinancial Systems Implementation
Soft Skills
Excellent Communication SkillsProblem-Solving AbilitySelf-StarterResourcefulnessProfessionalism
Tools & Technologies
Microsoft ProjectProject Management Solutions
Industry Keywords
Professional ServicesAgile DevelopmentLean ProcessesClient-Facing ImplementationMultidisciplinary Team Collaboration
About the role
Key responsibilities & impact- Manage the Global Implementation team and establish a high-functioning, client-facing implementation team
- Design and implement a common implementation framework applicable to any product or workstream
- Own and manage end-to-end implementation projects, ensuring on-time delivery and budget compliance
- Design and maintain repeatable conversion and migration strategies
- Manage system configuration of client UAT and production environments for new and software upgrade implementations
- Work with customers to manage client UAT and implementation programmes
- Develop and test implementation runbooks with project managers
- Facilitate end-user training on software products
- Provide go-live and post-implementation support
- Manage project scope changes, identify issues, and devise contingency plans
- Provide scheduled updates to internal and external stakeholders and hold weekly project update meetings
- Manage stakeholder expectations throughout implementation
- Serve as the first level of escalation for project-related risks and issues
Requirements
What you’ll need- Experience managing software implementation projects in a software or professional services company
- Experience implementing new products while working closely with agile delivery teams and clients
- Experience implementing SaaS products preferred
- Experience implementing and migrating financial systems preferred, such as transfer agency or fund accounting platforms
- Ability to manage and prioritize multiple requirements, deadlines, and projects
- Excellent verbal and written communication skills in English
- Experience using Microsoft Project or other project management solutions highly desirable
- Moderate travel to client sites when necessary
- Deep knowledge of Lean and Agile software development processes
- Self-starter and resourceful, able to drive work independently in a collaborative environment
- Ability to raise risks and issues promptly with mitigation recommendations
- Ability to articulate complex issues concisely and effectively
- Ability to manage stakeholder expectations and facilitate decision-making
- Ability to work in a multidisciplinary team
- Ability to lead Product Owners and Engineers to delivery
- Product, political, organisational, and technical problem-solving ability
- Ability to provide regular feedback to team, peers, and management
- Strong work ethic and high levels of professionalism and integrity
Benefits
Comp & perks- Hybrid work model
- Professional Development Reimbursement including access to SS&C University
- Competitive holiday scheme
- Competitive benefits designed to support the wellbeing of staff
- Hands-on, team-customised training throughout your career
- Diversity and inclusion commitment