Senior Associate, Investor Services

SS&C Technologies

Senior Associate managing investor services for Hedge/Private Equity funds in a hybrid role. Responsible for investor communication, transaction processing, and compliance with AML requirements.

Posted 7/5/2026full-timeMississauga • 🇨🇦 CanadaSenior💰 CA$55,000 - CA$70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Hedge and Private Equity Fund Administration, with a strong focus on investor services, compliance with Anti-Money Laundering (AML) and KYC procedures, and proficiency in Microsoft Excel for data management and reporting.

Highest-signal resume keywords

Hedge Fund AdministrationPrivate Equity Fund AdministrationAnti-Money Laundering (AML)Microsoft ExcelInvestor Services

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Investor Subscription ProcessingRedemption Activity ProcessingInvestor Statement PreparationWire Transfer InstructionsFund Accounting Validation

Soft Skills

Strong Communication SkillsExcellent Interpersonal SkillsCustomer Service OrientationAbility to Adapt to Change

Tools & Technologies

Internet Banking PlatformsMicrosoft Office Suite

Industry Keywords

KYC ProceduresFund ManagementInvestor CorrespondenceComplianceDepartment Policies

About the role

Key responsibilities & impact

Act as main contact for fund investors and managers via email and telephone correspondence.
Process investor subscription and redemption activity in accordance with the fund’s offering documents and anti-money laundering (AML) requirements.
Communicate pending transactions to fund management as required.
Prepare and validate investor statements to fund accounting information.
Prepare distribution of investor statements, letters and miscellaneous documents in accordance with investor and fund management instructions.
Ensure distribution information is up to date and compliant in accordance with investor and fund management instructions.
Prepare wire transfer instructions in accordance with investor and/or fund management instructions through various Internet banking platforms.
Confirm expected cash activity was processed by the bank and communicated to fund accounting and/or fund management.
Comply with department policies and procedures for processing of above activities.
Participate in system and process enhancement.
Perform other related duties as assigned by department management.

Requirements

What you’ll need

Minimum 3 years’ experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services
Undergraduate degree or equivalent experience
Advanced knowledge of Microsoft Office product suite, specifically Excel
Knowledge of Anti-Money Laundering and KYC procedures is a plus
Overtime may be required to meet Client and Department deliverables
Strong Communication skills both oral and written
Excellent interpersonal skills and customer service orientation
Ability to work in a demanding environment and adjust to multiple demands; shifting priorities; ambiguity and rapid change

Benefits

Comp & perks

Flexibility : Hybrid Work Model & a Business Casual Dress Code, including jeans
RRSP Matching Program, Professional Development Reimbursement
Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Discounts on fitness clubs, travel and more!