Associate Director, Alternative Investor Services

SS&C Technologies

Associate Director in Alternative Investor Services managing client launches and relationships for SS&C, a financial services company. Leading teams and ensuring excellent client service.

Posted 6/10/2026full-timeNew York City • New Jersey, New York • 🇺🇸 United StatesSenior💰 $91,000 - $190,000 per yearWebsite

About the role

Key responsibilities & impact

Coordinate new client business meetings, clear communication of launch or conversion requirements
Analyze, establish and review new client launches and conversion fund data in database
Work with external auditors and accounting to complete confirmation and due diligence requests
Assist and lead departmental initiatives
Attend and contribute to operational, client and regulatory meetings in order to maintain and improve client service
Provide coaching, training and leadership as necessary to the Investor Services team
Act as an escalation point and problem solver for the team, ensuring action plans are implemented in case of any service issues
Review and validate investor reporting to distribute to investors
Develop culture of continuous efficiency improvements resulting in increased capacity

Requirements

What you’ll need

Bachelor’s degree in Finance or related field
8+ years’ experience in Investor Services or related field (financial services/ fund administration, corporate communications, portfolio management or securities analysis)
Previous management experience is required
Strong knowledge of financial services/mutual funds/hedge funds/private equity funds required
Excellent communication skills, including written, listening and presentation abilities
Proven ability to work under pressure and meet deadlines
Strong organizational and relationship building skills

Benefits

Comp & perks

medical, dental, and vision coverage
401(k) plan with company match
paid time off
holidays
parental leave
professional development reimbursement opportunity

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

financial servicesfund administrationportfolio managementsecurities analysismutual fundshedge fundsprivate equity funds

Soft Skills

communication skillsorganizational skillsrelationship buildingleadershipproblem solvingcoachingtrainingability to work under pressuremeeting deadlines

Certifications

Bachelor’s degree in Finance