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Financial Operations Supervisor
SS&C TechnologiesFinancial Operations Supervisor at SS&C managing Workforce Management and Financial Solutions Analysts in hybrid settings. Enhancing operational efficiency in financial services and technology.
Posted 5/31/2026full-timeJacksonville • Colorado, Florida, Massachusetts, Montana • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $65,000 per yearWebsite
About the role
Key responsibilities & impact- Lead and develop a team of Workforce Management Analysts and Financial Solutions Analysts across hybrid, virtual, and offshore environments
- Establish and reinforce a strong risk and control framework, including oversight of associate data security, access management, and adherence to operational standards
- Oversee workforce planning, resource allocation, and workload management to ensure consistent service delivery
- Manage complex operational workflows, including issue resolution, break/fix activities, and root cause analysis
- Own and execute projects, including client onboarding, technology initiatives, and process enhancements
- Lead change management efforts to support adoption of new systems, processes, and best practices
- Partner cross-functionally with Operations, Technology, and Client teams to drive alignment and outcomes
- Identify and implement process improvements to enhance efficiency, mitigate risk, and improve overall performance
- Manage multiple priorities, tasks, and deadlines in a fast-paced environment
- Communicate effectively with stakeholders, providing clear updates, insights, and recommendations
Requirements
What you’ll need- Bachelor's degree in Finance, Accounting, Economics, or related field, or equivalent experience
- 5+ years of leadership experience managing teams
- 5–10+ years of experience in financial services or investment operations
- Experience managing multiple functions or teams with diverse responsibilities
- Strong understanding of risk management, controls, and data security within an operational environment
- Proven ability to manage projects, drive change, and improve processes
- Demonstrated ability to influence stakeholders across functions and levels
- Strong analytical and problem-solving skills
- Excellent organizational skills with the ability to manage multiple priorities
- Experience working with hybrid, virtual, and/or offshore teams
- Strong communication and interpersonal skills
Benefits
Comp & perks- medical, dental, and vision coverage
- a 401(k) plan with company match
- paid time off, holidays, and parental leave
- professional development reimbursement opportunity
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
risk managementdata securityproject managementprocess improvementresource allocationworkforce planningissue resolutionroot cause analysisfinancial servicesinvestment operations
Soft Skills
leadershipcommunicationinterpersonal skillsanalytical skillsproblem-solvingorganizational skillschange managementstakeholder influencemulti-taskingadaptability
Certifications
Bachelor's degree in FinanceBachelor's degree in AccountingBachelor's degree in Economics