Financial Operations Supervisor

SS&C Technologies

Financial Operations Supervisor at SS&C managing Workforce Management and Financial Solutions Analysts in hybrid settings. Enhancing operational efficiency in financial services and technology.

Posted 5/31/2026full-timeJacksonville • Colorado, Florida, Massachusetts, Montana • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $65,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

risk managementdata securityproject managementprocess improvementresource allocationworkforce planningissue resolutionroot cause analysisfinancial servicesinvestment operations

Soft Skills

leadershipcommunicationinterpersonal skillsanalytical skillsproblem-solvingorganizational skillschange managementstakeholder influencemulti-taskingadaptability

Certifications & Qualifications

Bachelor's degree in FinanceBachelor's degree in AccountingBachelor's degree in Economics

Industry Keywords

operational standardshybrid environmentsvirtual teamsoffshore teamsclient onboardingtechnology initiativesbest practicesservice deliveryefficiencyperformance improvement

About the role

Key responsibilities & impact

Lead and develop a team of Workforce Management Analysts and Financial Solutions Analysts across hybrid, virtual, and offshore environments
Establish and reinforce a strong risk and control framework, including oversight of associate data security, access management, and adherence to operational standards
Oversee workforce planning, resource allocation, and workload management to ensure consistent service delivery
Manage complex operational workflows, including issue resolution, break/fix activities, and root cause analysis
Own and execute projects, including client onboarding, technology initiatives, and process enhancements
Lead change management efforts to support adoption of new systems, processes, and best practices
Partner cross-functionally with Operations, Technology, and Client teams to drive alignment and outcomes
Identify and implement process improvements to enhance efficiency, mitigate risk, and improve overall performance
Manage multiple priorities, tasks, and deadlines in a fast-paced environment
Communicate effectively with stakeholders, providing clear updates, insights, and recommendations

Requirements

What you’ll need

Bachelor's degree in Finance, Accounting, Economics, or related field, or equivalent experience
5+ years of leadership experience managing teams
5–10+ years of experience in financial services or investment operations
Experience managing multiple functions or teams with diverse responsibilities
Strong understanding of risk management, controls, and data security within an operational environment
Proven ability to manage projects, drive change, and improve processes
Demonstrated ability to influence stakeholders across functions and levels
Strong analytical and problem-solving skills
Excellent organizational skills with the ability to manage multiple priorities
Experience working with hybrid, virtual, and/or offshore teams
Strong communication and interpersonal skills

Benefits

Comp & perks

medical, dental, and vision coverage
a 401(k) plan with company match
paid time off, holidays, and parental leave
professional development reimbursement opportunity