Manager, CLO Loan Operations – Loan Servicing

SS&C Technologies

Manager of CLO Loan Operations at SS&C managing servicing of syndicated loans. Leading a team and ensuring precision in client deliverables across financial services sector.

Posted 5/3/2026full-timeNew York City • Massachusetts, New York • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $160,000 per yearWebsite

About the role

Key responsibilities & impact

Manage and oversee a team of associates and senior associates in daily loan servicing operations
Serve as the primary client relationship manager for CLO loan servicing, responding to inquiries and delivering high-quality service
Oversee loan trade processing, settlement, cash flow booking, reconciliations, and agent notice review
Ensure all loan static data setup, reconciliations (cash, cost, positions, accrued interest), and reporting are completed accurately and on time
Review and sign off on escalated breaks, ensuring resolution within agreed timelines
Lead client onboarding, system setup, and process implementation for new CLO portfolios
Conduct performance reviews, coach, and mentor team members to foster professional development
Partner with internal stakeholders across fund accounting, technology, and operations to streamline processes and resolve issues
Develop and implement best practices to improve operational efficiency, accuracy, and scalability
Maintain strong governance and controls, ensuring compliance with policies, procedures, and client SLAs

Requirements

What you’ll need

Bachelor’s degree in Finance, Accounting, or related field
6+ years of experience in syndicated bank loan operations, with direct CLO servicing experience
Prior experience managing a team within loan servicing or operations required
Strong understanding of loan settlements, reconciliations, and reporting for complex loan portfolios
Proficiency in Microsoft Excel and related financial systems
Proven ability to build and maintain client relationships at senior levels

Benefits

Comp & perks

medical, dental, and vision coverage
a 401(k) plan with company match
paid time off, holidays, and parental leave
professional development reimbursement opportunity

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

loan servicing operationsloan trade processingsettlementcash flow bookingreconciliationsreportingclient onboardingprocess implementationoperational efficiencyfinancial systems

Soft Skills

client relationship managementcoachingmentoringteam managementcommunicationproblem-solvingperformance reviewsstakeholder partnershipprocess improvementgovernance