SS&C Technologies

Digital Business Analyst

SS&C Technologies

full-time

Posted on:

Location Type: Hybrid

Location: Melbourne • Australia

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Tech Stack

SDLC

About the role

  • Gather, analyse, and document business requirements from stakeholders for digital projects and product enhancements.
  • Translate business needs into clear functional and non-functional specifications, user stories, and acceptance criteria.
  • Conduct detailed analysis of existing digital processes and systems to identify opportunities for improvement and innovation.
  • Collaborate closely with development teams, UI/UX designers, and quality assurance testers throughout the software development lifecycle.
  • Facilitate workshops, interviews, and meetings to elicit, validate, and refine requirements.
  • Create and maintain comprehensive documentation, including process flows, data models, and system diagrams.
  • Perform impact analysis of proposed changes, assessing risks, benefits, and dependencies.
  • Support the product owner in defining the product roadmap and prioritising features based on business value.
  • Assist in user acceptance testing (UAT) and provide guidance during system implementations.
  • Stay updated on industry best practices and emerging digital technologies to inform strategic recommendations.

Requirements

  • Bachelor’s degree in business, Information Technology, Computer Science, or a related field.
  • Minimum of 5 years’ experience as a Business Analyst, with a strong focus on digital projects (web, mobile, customer portals).
  • Proven ability to gather, analyse, and document complex business and system requirements.
  • Solid understanding of the software development lifecycle (SDLC) and Agile methodologies (Scrum, Kanban).
  • Skilled in creating detailed user stories, use cases, process maps, and wireframes.
  • Excellent communication, interpersonal, and presentation skills, able to convey complex concepts to both technical and non-technical audiences.
  • Strong analytical and problem-solving capabilities with keen attention to detail.
  • Experience with financial services products or platforms is highly desirable.
  • Proficient with business process modelling tools (e.g., Visio, Lucidchart) and project management software (e.g., Jira, Confluence).
  • Able to work independently and collaboratively in a fast-paced, dynamic environment.
  • Experience working on large, complex, multi-stream transition and large-scale transformation programs is an advantage.
  • Strong understanding of Digital and API development.
Benefits
  • Flexibility : Hybrid Work Model
  • Income Protection Insurance
  • Flexible Time Off
  • Private Health Insurance discount
  • Primary & Secondary Paid Parental leave
  • Death & TPD Insurance
  • Committed to Welcoming, Celebrating and Thriving on Diversity
  • Hands-On, Team-Customised Training, including SS&C University
  • Discounts on fitness clubs, travel and more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisrequirements gatheringfunctional specificationsnon-functional specificationsuser storiesacceptance criteriasoftware development lifecycleAgile methodologiesuser acceptance testingdigital project management
Soft Skills
communication skillsinterpersonal skillspresentation skillsanalytical skillsproblem-solving skillsattention to detailcollaborationfacilitationstakeholder engagementindependent work