Senior Director
SS&C Technologies
full-time
Posted on:
Location Type: Hybrid
Location: Kansas City • Colorado, Kansas, Massachusetts, Montana • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $210,000 per year
Job Level
Senior
About the role
- Lead and manage a team of Program Leads, Project Managers and Business Analysts responsible for process modernization and change management.
- Be responsible for successful delivery of assigned initiatives.
- Provide guidance and oversight on the development of project plans, defining scope, goals, deliverables, timelines, RAID logs, RACI matrices, governance models, process flows, business requirements, status reports.
- Coordinate and collaborate with internal teams, stakeholders, and external partners to prepare required documentation and corresponding communications to affect change.
- May be required to provide program updates to clients, third parties and senior executives.
- Provide executive oversight for assigned initiatives for all aspects of assigned initiatives from preparing business requirements, implementation planning, preparing procedures, training materials, creating test plans and overseeing testing efforts.
- Working with key business stakeholders within the TA but also peripheral stakeholder teams such as Compliance, Continuity, Client Management, Human Resources and IT for example.
- Identify, manage, and resolve project risks, issues, and changes as they arise and recognize when to escalate.
- Create and maintain comprehensive project documentation, including progress reports and status updates.
- Monitor project progress, track performance, and adjust plans as necessary to stay on track with program deliverables.
- Ensure project deliverables meet the expected quality standards and expectations.
- Collaborate with colleagues and team members to prepare and issue reporting on project status and lead and coordinate status update meetings.
- Partner with the Program Manager to evaluate project performance post-completion and provide actionable recommendations for future initiatives.
- Develop culture of continuous efficiency improvements resulting in increased capacity
Requirements
- Bachelor’s degree in Finance or related field or equivalent experience
- 15+ years’ experience in Transfer Agency or Investor Services or related field
- Previous operations management experience is required
- Strong knowledge of financial services operations in particular with retail alternatives is preferred
- Excellent communication skills, including written, listening and presentation abilities
- Proven ability to work under pressure and meet deadlines
- Strong organizational and relationship building skills
- Willingness to travel domestically 25% to 50%
Benefits
- Hybrid Work Model & a Business Casual Dress Code, including jeans
- 401k Matching Program
- Professional Development Reimbursement
- Flexible Personal/Vacation Time Off
- Sick Leave
- Paid Holidays
- Medical, Dental, Vision
- Employee Assistance Program
- Parental Leave
- Discounts on fitness clubs, travel and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementprocess modernizationchange managementbusiness requirementsimplementation planningrisk managementquality standardsproject documentationperformance trackingcontinuous efficiency improvements
Soft skills
communication skillsorganizational skillsrelationship buildingability to work under pressuremeeting deadlinescollaborationleadershipoversightguidanceproblem-solving