The candidate will be primarily responsible for developing business requirements documents and providing solutions to meet the business needs of our existing client base, as well as incoming clients
Support the ongoing strategic evolution of the product by developing new functional offerings and enhancing efficiencies
Comfortable engaging both with external clients and well as all internal teams; most notably implementations, Development, Quality Assurance, and Client Service
Participation in the development of training and software release notifications is also required
Over time, serve as a subject matter expert to support customer service representatives for escalated issues
Requirements
Strong Business Analyst skills
Familiarity with developing detailed business requirements and specification documents
Detail-oriented and analytical approach leading to an ability to guide, understand, and translate the client's needs into a solution
Ability to manage complexity and multi-task across multiple deliverables
Ability to deliver quickly with (eventually) minimal manager direction – take ownership and work independently
A strong work ethic combined with composure while operating in a fast-paced environment
Good Communication, strong interpersonal, relationship, and team participation skills
7-10 years of financial-related experience, either working in a similar Business Analysis or system analyst role within a Financial institution or Trust department
Minimum Bachelor's degree
Benefits
401 (k) Matching Program
Professional Development Reimbursement
Flexible Personal/Vacation Time Off
Sick Leave
Paid Holidays
Medical
Dental
Vision
Employee Assistance Program
Parental Leave
Discounts on fitness clubs, travel, and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business requirements documentsfunctional offeringsspecification documentsanalytical approachfinancial analysissystem analysis
Soft skills
detail-orientedability to manage complexitymulti-taskingownershipindependencestrong work ethiccomposurecommunicationinterpersonal skillsteam participation