SS&C Technologies

Site Reliability Engineer

SS&C Technologies

full-time

Posted on:

Location Type: Remote

Location: Remote • Arizona, Florida, North Carolina, Tennessee • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

AWSCloudKubernetesOpenShiftOpenStackPrometheusSplunkVMware

About the role

  • Collaborate with Technology Infrastructure teams to build and operate reusable, cloud-native platforms that abstract complexity and accelerate delivery while incorporating reliability from design through operations.
  • Work with business units and technical teams to improve application availability, observability, and reliability as our business applications are migrated to the Private Cloud.
  • Enhance platform reliability through automatic problem detection, self-healing systems, and well-architected notification and escalation protocols.
  • Use SLOs, SLIs, and KPIs to guide prioritization, measure impact, and drive continuous improvement.
  • Eliminate toil using intelligent automation and agentic workflows.
  • Conduct blameless retrospectives and share learnings across the organization.
  • Foster a culture of ownership, positive thinking, and continuous learning while remaining grounded in practicality, experimentation, and engineering excellence.
  • Integrate DevSecOps, zero-trust principles, and policy-as-code into every pipeline.
  • Produce and promote Architecture Decision Records (ADRs) and Cloud Well-Architected Frameworks that our business units can adopt to improve our technology standardization.
  • Maintain 24x5 active coverage with seamless regional handoffs and weekend escalation protocols.

Requirements

  • 5 + years of professional experience in a SRE role
  • Minimum Bachelor’s degree in Computer Science, Engineering, or a related field.
  • Proven expertise in architecting, designing and operating private cloud environments (e.g., VMware, OpenStack, OpenShift Virtualization) and Kubernetes clusters from a micro to a global scale.
  • Hands-on experience with building, deploying, and operating infrastructure as code platforms, CI/CD pipelines, and observability platforms (e.g., Prometheus, Splunk).
  • Strong understanding of modern systems reliability standards and practices, including establishing KPIs, monitoring and reporting on SLAs and SLOs, and sorting through the noise to establish actionable insights.
  • Familiarity with various financial services regulatory frameworks and their impact on infrastructure design and operations.
  • Familiarity with structured naming conventions and asset management for global infrastructure.
  • Experience with financial-grade network segmentation, micro-segmentation, and zero-trust architecture.
  • Certifications such as TOGAF, AWS Certified Solutions Architect, VMware VCP, or Red Hat Certified Architect are a plus.
  • Familiarity with ISO 27001, NIST 800-53, and other security frameworks is a plus.
Benefits
  • Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
  • 401k Matching Program, Professional Development Reimbursement
  • Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
  • Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Discounts on fitness clubs, travel and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
site reliability engineeringprivate cloud architectureKubernetesinfrastructure as codeCI/CD pipelinesobservability platformsautomationproblem detectionself-healing systemsmonitoring and reporting
Soft skills
collaborationcontinuous improvementownershippositive thinkingcontinuous learningpracticalityexperimentationengineering excellenceblameless retrospectivescommunication
Certifications
TOGAFAWS Certified Solutions ArchitectVMware VCPRed Hat Certified Architect