Operations Intern
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Manager – Citrix NetScaler Ops Engineer
SS&C Technologies
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇦🇺 Australia
Visit company websiteJob Level
SeniorLead
Tech Stack
CitrixCloudDNSTCP/IPVMware
About the role
- Responsible for the support and maintenance of our Citrix infrastructure.
- Manage a variety of Citrix Virtual Apps & Desktops environments, including Citrix DaaS, to ensure high availability and performance.
- Support, configure, and maintain Citrix Gateway services and NetScalers.
- Provide advanced troubleshooting and support for Citrix infrastructure issues and implement solutions to prevent recurrence.
- Collaborate with IT support teams to resolve technical problems and improve system reliability.
- Ensure compliance with relevant regulations and security best practices.
- Identify opportunities for process improvements to enhance the Citrix environment.
- Create and maintain detailed documentation for Citrix environments.
Requirements
- Bachelor's degree in Information Technology or equivalent professional experience.
- Minimum of 8+ years of experience in designing, implementing, and maintaining Citrix environments.
- Proficiency in Citrix Virtual Apps & Desktops environments, including Citrix DaaS.
- Strong understanding of Citrix NetScalers & Citrix Cloud Gateway Service.
- Solid knowledge of Windows Server operating systems and Active Directory.
- Experience with virtualization technologies such as VMware or Hyper-V.
- Understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.).
Benefits
- Flexibility: Hybrid Work Model
- Income Protection Insurance & Salary Continuance
- Generous Bereavement & Compassionate leave
- Private Health Insurance discount
- Primary & Secondary Paid Parental leave
- Death & TPD Insurance
- Discounts on fitness clubs, travel and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Citrix Virtual AppsCitrix DaaSCitrix NetScalersCitrix Cloud Gateway ServiceWindows ServerActive DirectoryVMwareHyper-Vnetworking conceptsTCP/IP
Soft skills
troubleshootingcollaborationprocess improvementdocumentation
Certifications
Bachelor's degree in Information Technology
