Loan Agency Relationship Management Associate Director

SRS Acquiom

Loan Agency Relationship Management Associate Director managing client relationships and the daily administration of assigned Loan Agency accounts. Ensuring exceptional service and internal controls while collaborating with various stakeholders.

Posted 5/28/2026full-timeDenver • Colorado, Minnesota • 🇺🇸 United StatesSenior💰 $90,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Maintain a working knowledge of all transactions and deal-related documents for the assigned portfolio of accounts.
Responsible for the administration of assigned accounts in accordance with the terms of the related documents. This includes all payments, notices, compliance deliverables and other duties assigned in the documents.
Research and resolve issues related to administration and client service in connection with assigned accounts.
Comprehend internal processes and procedures while maintaining internal controls.
Provide excellent customer service to all clients and parties, both internal and external, to ensure all have an exceptional experience.
Use judgment, interpretation, and problem-solving to understand loan-related information.
Professionally communicate and collaborate with internal groups and external clients by phone, email, and in person.
Manage relationships, cultivating current and prospective clients and referral sources to uncover opportunities and potential sources of new business.
Provide coverage and support to the team as a whole when needed.
Perform other related duties as assigned or requested.

Requirements

What you’ll need

Bachelor’s degree required. Graduate-level degree, such as a J.D. or MBA, preferred.
6+ years’ experience in finance, capital markets, or a law firm.
Prior experience reading, analyzing, and interpreting legal documents.
Deadline-driven and highly organized with exceptional attention to detail.
Proven problem-solving and analytical skills.
Strong interpersonal skills, good judgment and intuition, and the ability to communicate with external and internal parties in a responsive, friendly, professional, and proactive approach.
Proven ability to collaborate with management and team members to align goals and complete all tasks.
Demonstrate integrity in day to day administration of duties and all interactions with internal and external parties.
High level of proficiency with computers and learning new software.

Benefits

Comp & perks

Day‑one coverage: medical, dental, and vision plans so you’re protected from the start
A 401(k) with a 4% company match to keep your future on track
Discretionary time off - take the time you need, when you need it
Employer‑paid life insurance, with the option to add extra coverage for peace of mind
Employee Assistance Programs for confidential support when life gets complicated
Discounted pet insurance (because furry family members count, too)
A fitness credit to back your health and wellness goals
Pre‑tax plans for dependent care, transportation, and flexible spending

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financecapital marketslegal document analysisproblem-solvinganalytical skillsattention to detailadministrationclient serviceinternal controlsrelationship management

Soft Skills

interpersonal skillsjudgmentcommunicationcollaborationintegrityorganizational skillsproactive approachteamworkcustomer serviceresponsiveness

Certifications

Bachelor's degreeJ.D.MBA