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About the role
Key responsibilities & impact- Leading the design and evolution of Target Operating Models for large, complex programmes - translating strategy into clear, actionable structures and ways of working.
- Working with senior stakeholders to define how teams, systems, and governance align to deliver programme outcomes effectively.
- Supporting the TOM Lead to develop and refine our in-house TOM frameworks, tools, and methods - helping set the standard for how we deliver enterprise design.
- Coaching and upskilling colleagues in TOM design and deployment, building capability across our wider consulting teams.
- Bringing fresh thinking and lessons learned from live programmes to improve how we deliver transformation across the business.
- Driving clarity and alignment in a complex programme with multiple stakeholders, each with different priorities and perspectives.
- Translating strategic objectives into practical, actionable operating models that work in practice across large-scale, high-stakes programmes.
- Work on operating models that are central to our client offerings - influencing multiple opportunities over time.
- Deliver an operating model for a high-profile, complex programme that has real national strategic impact.
Requirements
What you’ll need- Bachelor’s degree (2:1) or higher in a related subject (e.g. Business Analytics, Business Management, Business Information Systems, Supply Chain Management, Operations Management or Logistics) or equivalent experience in a related role.
- Experience working as a Business Analyst
- Well-developed core consulting skills, e.g. research, analysis, presentation and attention to detail
- Exceptional interpersonal skills and client/customer service
- Aptitude to grasp new concepts and produce effective outputs/results
- Exceptional problem-solving skills and a growth mindset – an analytical, innovative, and creative approach
- Good written and verbal communication skills
- A strong work ethic with an ability to be self-directed and be an independent contributor to the team
- Ability to structure and manage intensive workloads
- Ability to lead teams
- Knowledge of the Microsoft Suite, specifically Word, Excel, and PowerPoint
- A worthy team player dedicated to contributing toward the outcome desired by the team and the business
- Successful candidates must be prepared to apply for and pass security clearance before they are appointed
Benefits
Comp & perks- Generous leave package 26 days of annual leave (including your birthday!) plus UK bank holidays - increasing to 27 days after three years, and 28 after seven years
- You’ll also get five extra days for your five and 10-year anniversaries
- Additional leave for members of the Reserve Forces and CFAV.
- Private medical insurance Provided once you’ve completed your probation.
- Recognition and rewards £1,000 referral bonus for successful hires
- Performance-related awards
- Milestone and life-event hampers to celebrate life’s big moments
- Development & learning Annual training week abroad
- Funding for qualifications that benefit both you and the business
- Travel & wellbeing Cycle to work scheme
- Discounted travel through funded railcards
- Pension Our pension provider is NOW Pensions, pension contributions are 3% employer and 5% employee
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Business AnalyticsBusiness ManagementBusiness Information SystemsSupply Chain ManagementOperations ManagementLogisticsBusiness AnalysisConsulting SkillsResearchAnalysis
Soft Skills
Interpersonal SkillsClient ServiceProblem-SolvingGrowth MindsetAnalytical SkillsInnovative ThinkingCreative ApproachWritten CommunicationVerbal CommunicationTeam Leadership
