Mid-level Business Analyst, SAP PM
Spread Tecnologia
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Serve as the primary liaison between our client and the development team.
- Analyze client needs to determine feasibility and cost-effectiveness of development.
- Model, classify and prioritize client requirements, using facilitation skills to ensure needs are clear and well organized.
- Translate client requests into functional requirements that developers can implement in systems, applications or IT solutions.
- Prioritize and plan the demand intake pipeline with the business area and monitor the progress of activities with the functional team; report deviations and take actions to mitigate delays.
- Ensure configurations are aligned with client expectations and the project scope, demonstrating analytical thinking and problem-solving.
- Participate in system deployments, provide technical support, and deliver training to the client and business team.
- Collaborate in the creation of procedures, manuals and work instructions for system users.
- Act as a facilitator in working meetings between technical teams and stakeholders.
Requirements
- Experience in IT business analysis or as a Key User with a focus on maintenance systems.
- Advanced knowledge of the SAP PM module.
- Knowledge of core maintenance processes.
- Familiarity with agile methodologies (Scrum, Kanban).
- Effective communication: ability to convey information clearly and concisely, both verbally and in writing, to varied audiences.
- Empathy: understanding and considering colleagues’ and stakeholders’ needs and concerns.
- Negotiation: ability to mediate conflicts and find solutions that satisfy all parties involved.
- Teamwork: collaborate effectively with colleagues across departments and hierarchical levels.
- Adaptability: ability to adjust quickly to change and new challenges.
- Problem solving: approach issues analytically and find viable solutions.
- Relationship management: develop and maintain strong relationships with internal and external stakeholders.
- Completed higher education (Bachelor's degree).
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT business analysisSAP PM modulemaintenance systemsagile methodologiesScrumKanbanfunctional requirementssystem deploymentstechnical supporttraining
Soft skills
effective communicationempathynegotiationteamworkadaptabilityproblem solvingrelationship managementanalytical thinkingfacilitation skillsorganizational skills
Certifications
Bachelor's degree