Business Analyst, Payments and Fraud

Spokeo

Business Analyst driving payments and fraud strategy at Spokeo. Leveraging data insights to improve performance and reduce risk across the payments function.

Posted 4/11/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $103,500 - $132,300 per yearWebsite

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Support and enhance the development of payments and fraud KPIs, performance reporting, and post-launch analysis of new payment features and experiments
Write and optimize SQL queries to uncover trends, anomalies and revenue opportunities
Translate complex data into clear, actionable recommendations for business leaders
Build and maintain dashboards to monitor fraud trends, payment declines, and overall payment health
Provide analytical support to improve fraud detection and decision workflows
Evaluate fraud rule performance, monitor alerts, and recommend data-driven improvements
Conduct fraud trend analysis and recommend mitigation strategies
Analyze payment decline drivers and develop decline salvage and optimization opportunities
Communicate performance insights, root cause analysis, and mitigation strategies across teams

Requirements

What you’ll need

Bachelor’s degree in Business, Finance, Economics, Data Analytics, or related field
2+ years of experience in business analytics, preferably within payments and fraud
Strong SQL expertise and experience working with large, complex datasets
Experience building dashboards and reporting in Tableau
Familiarity with card-not-present (CNP) subscription-based payments preferred
Prior experience with Cybersource Decision Manager or similar fraud decisioning tools preferred

Benefits

Comp & perks

Bonus program
Equity plans
401K
100% medical/dental/vision coverage
Unlimited employee PTO

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLdata analysisdashboard buildingreportingfraud detectionperformance reportingKPI developmenttrend analysisdata-driven recommendationsoptimization strategies

Soft Skills

communicationanalytical thinkingproblem-solvingcollaborationactionable insights