Insurance Verification Coordinator II

Spine Team Texas

Spine Team Texas Eligibility Coordinator responsible for obtaining patient benefit verification. Supports billing processes and ensures quality customer service in a hybrid role based in Southlake, TX.

Posted 7/28/2026full-timeSouthlake • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Medical Billing and Pre-Certification processes, ensuring accurate benefit information retrieval and effective communication with patients and insurance carriers. Maintains strong organizational skills and attention to detail while providing exceptional customer service.

Highest-signal resume keywords

Medical Billing ExperiencePre-Certification ExperienceCustomer Service SkillsDetail OrientedEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical BillingPre-CertificationInsurance VerificationTyping SkillsCalculator Operation

Soft Skills

Organizational SkillsAbility to Work IndependentlyTeam CollaborationPlanning and Execution

Certifications & Qualifications

Coding Certificate

Industry Keywords

Patient ServiceClaims PaymentBenefit InformationScheduling Coordination

About the role

Key responsibilities & impact

Responsible for obtaining benefit information for all new patients and established patients that have not had insurance verification within 90 days.
Provide support to Precertification Specialist and collection team for claims payment.
Assist the business office team as needed.
Communicate with Scheduling Coordinators and Patient Service Associates for verifications and information collection.
Maintain the highest level of customer service at all times.

Requirements

What you’ll need

High School diploma or equivalent is required.
Minimum of 3 years Medical Billing or pre-certification experience required.
Detail oriented and organizational skills.
Computer experience, typing and ability to operate calculator.
Ability to effectively communicate with patients and insurance carriers.
Possess the ability to work productively, either independently or with other individuals.
Possess the ability to plan and execute work projects.
Proficient in communicating in the English language both written and verbally.
Coding Certificate or knowledge preferred.

Benefits

Comp & perks

Customer Service Must be Kind, Courteous and Professional
Fulfill the Spine Team Texas mission of 'Offering an Unparalleled Patient Experience!'
Attend monthly team meetings.