Business Development Manager – Optical Assistant
Specsavers
full-time
Posted on:
Location Type: Office
Location: Wembley • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £27,000 - £32,000 per year
Job Level
Mid-LevelSenior
About the role
- Making outbound calls to customers and care homes to secure new business
- Contacting customers to inform them about our audiology services and products
- Answering questions about products or the company and discussing the customers’ needs
- Asking questions to understand customer requirements and secure new business for the Optical Domiciliary Team
- Managing NHS and Private patient sales and conversions
- Ensuring you meet and exceed set business KPI’s and SLA’s in line with company processes, and procedures
- Keeping records of calls and sales and noting useful information
- Working collaboratively across the business to encourage positive teamwork
- Once trained, going out across the region with an Optometrist to help support and conduct clinics and aftercare for patients in their homes and in the care home sector
Requirements
- Proven experience in outbound telesales or business development
- Proven track record of successfully meeting sales and conversion targets over the phone
- Good knowledge of sales techniques to overcome objections
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Outstanding negotiation skills with the ability to resolve issues and address complaints if required
- Full UK driving license
Benefits
- Excellent performance related bonus (average of £500 per month)
- Car allowance will also be paid
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
outbound telesalesbusiness developmentsales techniquessales conversioncustomer needs assessmentrecord keeping
Soft skills
communication skillsinterpersonal skillsnegotiation skillsproblem-solvingteamwork
Certifications
Full UK driving license