Customer Service Specialist
Specsavers
full-time
Posted on:
Location Type: Hybrid
Location: Fareham • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Answer customer enquiries predominantly via inbound calls
- Turn conversations into memorable experiences
- Use problem-solving skills to find solutions
Requirements
- Excellent communication skills
- Passion for providing top-notch customer service
- Ability to navigate customer concerns
Benefits
- Hybrid working pattern
- Free wellbeing apps
- Mental health first aiders
- Free employee wellbeing service
- Career development pathways
- Fully supported development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
excellent communication skillsproblem-solving skillscustomer serviceability to navigate customer concernspassion for customer service