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Analista de Suporte, Pl
SpassuAnalista de Suporte Pl supporting digital services and legacy integrations at Spassu, a technology company. Diagnosing complex incidents, maintaining X-Via systems, and monitoring application performance remotely.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing second-level support for digital services, diagnosing complex technical incidents, and maintaining systems on the X-Via Platform. Proficient in monitoring application performance and contributing to the continuous improvement of support processes.
Highest-signal resume keywords
Technical SupportAPI IntegrationDatabase KnowledgeVersion Control ToolsWeb Application Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical SupportAPI IntegrationDatabase KnowledgeWeb Application SupportIncident DiagnosisSystem MaintenancePerformance MonitoringTechnical DocumentationIntegrated TestingApproval Processes
Tools & Technologies
X-Via PlatformVersion Control ToolsTesting Environments
Industry Keywords
Digital ServicesLegacy SystemsInteroperabilityContinuous ImprovementTechnical Validation
About the role
Key responsibilities & impact- Provide second-level support for digital services and integrations with legacy systems
- Diagnose and resolve higher-complexity technical incidents, including incidents related to APIs and interoperability
- Support evolutionary and corrective maintenance of systems developed on the X-Via Platform
- Monitor application performance and availability indicators
- Support approval processes, integrated testing, and technical validations
- Contribute to continuous improvement of support processes and technical documentation
Requirements
What you’ll need- Superior completo ou em andamento na área de Tecnologia da Informação ou correlata
- 03 anos atuando em suporte técnico a sistemas web e aplicações corporativas
- Conhecimento de ferramentas de versionamento e ambientes de homologação/produção
- Conhecimento de banco de dados, APIs REST e integração de sistemas
Benefits
Comp & perks- Plano de Saúde
- Plano Odontológico
- Seguro de Vida
- Vale Alimentação ou Refeição
- Vale Transporte
- WellHub Gympass