Senior Process Analyst

Southern Water

Senior Process Analyst at Southern Water leading process analysis and optimisation initiatives. Collaborating with senior stakeholders to enhance operational performance and governance.

Posted 7/15/2026full-timeWorthing • 🇬🇧 United KingdomSenior💰 £66,700 - £81,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in process analysis, mapping, and optimisation, with a strong focus on continuous improvement and stakeholder engagement. Capable of leading cross-functional initiatives and coaching teams while ensuring high-quality process documentation and compliance with regulatory standards.

Highest-signal resume keywords

Process AnalysisBPMN 2.0Stakeholder EngagementLean Six Sigma Green BeltProcess Mapping Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process MappingProcess OptimisationData AnalysisKPI InterpretationSIPOCValue Stream MappingRACISOP DocumentationRoot Cause AnalysisPerformance Measurement

Soft Skills

LeadershipCoachingCommunicationStakeholder ManagementAnalytical Thinking

Tools & Technologies

ARISSignavioMiroMuralProcess AdvisorPower AutomateRPAAlteryxServiceNow RPAMaximo

Certifications & Qualifications

Lean Six Sigma Green BeltLean Six Sigma Black BeltBCS Business Analysis QualificationIIBA Business Analysis Qualification

Industry Keywords

Regulated EnvironmentsCompliance RequirementsOperational PerformanceContinuous ImprovementDigital Solutions

Tech Stack

Tools & technologies

RPAServiceNow

About the role

Key responsibilities & impact

Lead the discovery, analysis, optimisation, and governance of end-to-end business processes across the organisation
Work closely with senior stakeholders, operational teams, the Process Architect, and the Automation Centre of Excellence
Identify opportunities to improve performance, standardise ways of working, and enable digital and automation solutions
Take ownership of complex, cross-functional initiatives, providing leadership, coaching, and quality assurance to Process Analysts
Help to shape enterprise-wide process standards and continuous improvement practices
Play a key role in supporting Southern Water’s operational, regulatory, and transformation objectives

Requirements

What you’ll need

Significant experience in process analysis, business analysis, or continuous improvement roles
Strong experience in process mapping and optimisation using BPMN 2.0
Experience leading complex process discovery, workshops, and stakeholder engagement activities
Ability to assess process performance, identify root causes, risks, and optimisation opportunities
Strong analytical skills with experience interpreting process data, KPIs, SLAs, and operational performance measures
Experience producing and assuring high-quality process documentation, including process maps, SIPOCs, value streams, RACIs, and SOPs
Experience coaching, mentoring, or providing oversight to analysts or improvement teams
Ability to identify and evaluate automation, digitisation, AI, and workflow opportunities
Experience with process mapping tools (ARIS, Signavio, Miro/Mural, Process Advisor)
Excellent stakeholder management and communication skills, including engagement with senior leaders
Lean Six Sigma Green Belt or Black Belt (Desirable)
BCS or IIBA Business Analysis qualifications (Desirable)
Experience leading or supervising small analytical teams (Desirable)
Exposure to automation technologies such as Power Automate, RPA, Alteryx, ServiceNow RPA, or similar platforms (Desirable)
Understanding of regulated environments and compliance requirements (Desirable)
Knowledge of operational systems such as Maximo, Ellipse, GIS/ArcGIS, Workday, ServiceNow, SAP BO, or Prism (Desirable)

Benefits

Comp & perks

Company and performance-related bonus
Generous pension
Life assurance payment equal to four times your annual salary
Health benefits through a Cash Plan
Two paid community volunteering days a year
28 days annual holiday
Occupational health service
Retail discount app
Competitive maternity leave, and flexible return to work options