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S
Scheduling Coordinator
Southeast Oral SurgeryScheduling Coordinator at an elite oral surgery practice providing patient care and customer service. Responsible for scheduling appointments, managing patient flow, and supporting the team.
About the role
Key responsibilities & impact- Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication
- Greets patients and visitors immediately upon arrival with a friendly demeanor
- Answers the phone promptly with a smile
- Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms
- Prepares a daily schedule for each provider
- Prepares patient charts
- Manages patient flow to reduce patient wait time
- Assists patients as necessary
- Maintains reception area in a neat and orderly condition
- Maintains professional relationship with referring offices
- Maintains confidentiality of all information in accordance with HIPAA
- Performs other related duties as assigned
Requirements
What you’ll need- High school diploma or equivalent required
- One year of customer service experience required
- Understanding of dental terminology
- Friendly, inviting, and professional personality and presence
- Basic office skills such as typing and filing
- Good organizational skills
- Attention to detail
Benefits
Comp & perks- Competitive Pay
- Bonus potential
- Annual Merit Reviews
- Paid Time Off
- 401k Plan w/Company Match
- Health Savings Account (HSA) with HDHP health plans
- Medical (including Virtual Care), Dental and Vision Coverage
- Basic and Supplemental Life Insurance
- Short & Long-Term Disability
- Employee Assistance Program
- BLS/CPR Certification
- Career Path Advancement to Clinical or Management positions
- National Discount and Rewards Marketplace
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Appointment SchedulingPatient Chart PreparationReception Area MaintenancePatient Flow ManagementTypingFiling
Soft Skills
Friendly PersonalityProfessional PresenceInviting Demeanor
Certifications
High School Diploma or Equivalent