Southdown

Manager, Operations – Supported Employment

Southdown

full-time

Posted on:

Location Type: Hybrid

Location: Lewes • 🇬🇧 United Kingdom

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Salary

💰 £48,571 per year

Job Level

Mid-LevelSenior

About the role

  • You will join our Senior Management Team to lead our Supported Employment offer, working as part of a wider suite of highly regarded Mental Health services across Sussex.
  • You’ll collaborate closely with external partners such as Sussex Partnership NHS Foundation Trust, clinical teams within Neighbourhood Mental Health Teams (NMHTs), and the Department for Work and Pensions (DWP) to support seamless, integrated delivery.

Requirements

  • Knowledge of leadership principles and effective people-management strategies to motivate and support large, dispersed teams
  • Knowledge of budget management and financial reporting
  • Knowledge of safeguarding practices and risk management
  • Strong analytical skills to interpret organisational strategies and implement effective operational solutions
  • Experience in relationship management with a range of stakeholders, including commissioners and senior NHS/VCSE partners
  • Experience of operational management, overseeing service delivery and leading service improvement initiatives
  • Ability to use data analysis to monitor performance and make informed decisions
  • Ability to write clear, structured and succinct reports, business cases and funding bids
  • A values-led approach that promotes recovery, inclusion and employment as part of mental health support
  • A full UK driving licence is essential along with access to your own vehicle or a vehicle insured for you
Benefits
  • Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
  • Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
  • Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
  • Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
  • Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
  • 25 days paid holiday plus bank holidays.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
budget managementfinancial reportingsafeguarding practicesrisk managementdata analysisoperational managementservice deliveryservice improvementreport writingbusiness case development
Soft skills
leadership principlespeople managementanalytical skillsrelationship managementcommunication skillsmotivational skillsvalues-led approachinclusion promotionrecovery promotiondecision making
Certifications
full UK driving licence