Performance & Compliance Process Analyst
South West Water
full-time
Posted on:
Location Type: Hybrid
Location: Exeter • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £32,000 - £38,000 per year
Job Level
Mid-LevelSenior
About the role
- Map and document processes for data and reporting outputs across wastewater services, including storm and emergency overflows, flow (FFT and DWF), treatment, pollutions, sewer flooding, UV, and blockages.
- Ensure teams have the appropriate training, documentation, and tools to effectively follow and maintain processes.
- Monitor and report on the effectiveness of existing processes, identifying opportunities for improvement and efficiency.
- Gather requirements for new data submissions and reports, designing and implementing new processes to support these needs.
- Maintain and update documentation within the MCERTS quality management system.
- Coordinate data and reporting outputs such as Environmental Information Requests (EIRs), Annual Performance Reports (APR), and other regulatory returns.
Requirements
- Strong analytical and problem-solving skills with a keen eye for detail.
- Experience in process mapping, data governance, or business process improvement.
- Excellent communication and stakeholder management skills, with the ability to work collaboratively across multiple teams.
- Understanding of wastewater operations, environmental data, or regulatory reporting (desirable).
- Proficiency in data management tools and documentation systems.
- Organised, proactive, and able to manage multiple priorities effectively.
Benefits
- Generous holiday allowance plus bank holidays
- A discretionary Bonus
- Competitive Contributory Pension
- Share-save Scheme
- Various health benefits
- Wellbeing support programmes
- A range of Group Discounts
- Cycle to Work Scheme
- Financial support services
- And plenty more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process mappingdata governancebusiness process improvementdata management
Soft skills
analytical skillsproblem-solving skillsattention to detailcommunication skillsstakeholder managementcollaborationorganisational skillsproactivitypriority management