Commercial Recoveries Analyst
South West Water
full-time
Posted on:
Location Type: Hybrid
Location: Exeter • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £30,000 per year
Job Level
Mid-LevelSenior
Tech Stack
SQL
About the role
- Develop and maintain all commercial debt recovery reporting.
- Provide data analysis and insight to support the recovery of outstanding customer payments contributing to the financial viability of PWS.
- Assist management in monitoring collections performance throughout the month.
- Proactively monitor collection strategies through reporting and account level auditing.
- Support the production of management reporting on a daily, weekly, and monthly basis.
- Identifying trends in productivity and operations to maximise and drive performance.
- Support the production of performance scorecards relating to collections performance.
- Through the data analysis, proactively identify processes that could be made more effective and/or efficient.
- Deliver performance overview updates to key stakeholders via regular meetings.
- Provide overall assistance to the Data Team on any data related queries
Requirements
- Demonstrate you are capable in managing billing/financial related data
- Experience in data analysis, including SQL and Power BI
- Experience of leading actions within teams
- Data analysis and the ability to identify anomalies
- Evidence you have excellent oral and written communication skills
- Demonstrate excellent ability to correct errors
- Proven ability to identify improvement actions and enable their delivery
- Ability to constructively challenge accepted thinking and methods by generating and embracing innovative ideas.
- A flexible approach to work, with the ability to take on new challenges as needed.
Benefits
- Generous holiday allowance plus bank holidays
- Buy or sell annual leave to offer you extra flexibility
- Buy a bike and safety equipment tax-free, through our Cycle to Work scheme
- Invest in Pennon Group Plc through our employee share schemes
- We support our people by offering a free, confidential Employee Assistance Programme
- Look after your wellbeing with our Champion Health support platform
- Enjoy free eye tests and discounts on frames and lenses at Specsavers
- Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox
- A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodafone Advantage and more
- A discretionary Bonus
- Competitive Contributory Pension
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisSQLPower BIbilling data managementcollections performance monitoringreportingaccount level auditingperformance scorecardsprocess improvementanomaly identification
Soft skills
oral communicationwritten communicationerror correctioninnovative thinkingflexibilityteam leadershipconstructive challengestakeholder engagementperformance drivingproblem-solving