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Community Attendant – Seasonal
South Oxford ManagementCommunity Attendant providing exceptional customer service and ensuring safety at South Oxford Management's pool and clubhouse. Responsible for maintenance and monitoring of communal areas for residents.
About the role
Key responsibilities & impact- Ensure the pool and clubhouse areas are kept neat and tidy at all times
- Monitor the area to ensure the safety of our residents and their guests
- Verify that only authorized residents and residents guests use the pool area by checking their identification (e.g. amenity passes and property identification)
- Enforce the amenities and pool rules as stated in the Resident Handbook
- Supervise activities in the clubhouse and pool areas
- Report any violations of clubhouse or pool rules to the Community Manager
- Check pool chemical levels throughout the day to maintain acceptable levels
- Issue reasonable commands or instructions to individuals when necessary
- Set an example by acting in a professional and proper manner
- Ensure guardians are supervising the children in the clubhouse and pool areas
- Think safety first and ensure that unsafe conditions are corrected promptly
- Arrange the clubhouse and pool furniture as needed
- Check the restroom areas for cleanliness and report to the Maintenance Supervisor
- Communicate effectively with residents, future residents, visitors, vendors, and team members while presenting a positive, professional image
- Perform additional duties as assigned by the Community Manager
Requirements
What you’ll need- Must be at least 18 years of age
- High School diploma or equivalent
- Positive, friendly, and ambitious attitude
- Excellent problem-solving, listening, and deductive reasoning skills
- Ability to communicate professionally and effectively with co-workers, residents, vendors, and corporate staff home office
- Passion for delivering top-notch service to help ensure the highest level of customer satisfaction possible
- Dependable and punctual with flexibility to work part time, nights, and weekends
- 1 year of customer service-related experience preferred
- Willing to work a flexible schedule, including weekend
- Must be able to walk the property, which includes climbing stairs
- Able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry supplies, and stand for extended periods of time
Benefits
Comp & perks- Insurance options
- Competitive salaries
- Comprehensive training
- Career Advancement Opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
pool chemical testingsafety monitoringrule enforcementsupervisioncleanliness inspectionfurniture arrangement
Soft Skills
problem-solvinglisteningdeductive reasoningprofessional communicationcustomer servicedependabilitypunctualityflexibilitypositive attitudeambition
Certifications
High School diploma or equivalent