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Field Service Technician
SourceworxField Service Technician providing equipment services and repairs while managing multiple projects in various locations. Requires strong technical skills and the ability to work independently or as part of a team.
Tech Stack
Tools & technologiesDNS
About the role
Key responsibilities & impact- Manage multiple projects at the same time
- Travel to various places to provide services
- Repair various forms of equipment, machinery, and electronics
Requirements
What you’ll need- Minimum A+, N+ certification or equivalent and hands on experience
- Minimum 3 years Field Service experience
- CCNA, FortiGate NSE qualification or equivalent (Advantageous)
- Driver’s license essential
- Excellent communication and reporting skills
- Good technical and troubleshooting skills
- Must be willing to abide by the security policies of the company
- Must have strong communication skills and the ability to work independently or as part of a team
- Ability to work outside in the field is required
- Relevant vendor and product certification together with the required vocational training completed
- Technical Skills: Proficiency in computer hardware, software, and networking
- Knowledge of operating systems, troubleshooting techniques, and basic programming concepts
- Hardware Repair and Maintenance: Ability to diagnose and repair hardware issues in computers, laptops, servers, and other IT equipment
- Knowledge of component replacement and preventive maintenance
- Software Installation and Configuration: Experience in installing, configuring, and updating software applications and operating systems on various devices
- Networking Skills: Familiarity with network configurations, protocols, and troubleshooting
- Understanding of IP addressing, DNS, DHCP, and network cabling
- Communication: Excellent verbal and written communication skills to effectively interact with customers, explain technical concepts, and provide clear instructions
- Customer Service: Strong customer-centric approach with the ability to handle customer inquiries, complaints, and provide timely and courteous support
- Time Management: Effective time management skills to prioritize tasks and meet service-level agreements (SLAs) for on-site visits
- Problem-Solving: Analytical and critical thinking skills to diagnose complex issues and implement appropriate solutions.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Sourceworx Website LinkedIn All Job Openings 51 - 200 employees 🔒 Cybersecurity ☁️ SaaS 🏢 Enterprise Cybersecurity
- SaaS
- Enterprise Sourceworx is a company that provides tailored IT solutions for business challenges, leveraging over 16 years of experience in the ICT industry. Their offerings include cybersecurity, managed services, software development, project management tools, and innovative learning management systems. Committed to understanding the unique needs of organizations, Sourceworx aims to enhance productivity, security, and efficiency while promoting diversity and equality as a B-BBEE Level 1 company. Field Service Technician Job not on LinkedIn 🔥 55 minutes ago 🇿🇦 South Africa – Remote ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 🔧 Field Service Engineer DNS Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Manage multiple projects at the same time
- Travel to various places to provide services
- Repair various forms of equipment, machinery, and electronics 🎯 Requirements
- Minimum A+, N+ certification or equivalent and hands on experience
- Minimum 3 years Field Service experience
- CCNA, FortiGate NSE qualification or equivalent (Advantageous)
- Driver’s license essential
- Excellent communication and reporting skills
- Good technical and troubleshooting skills
- Must be willing to abide by the security policies of the company
- Must have strong communication skills and the ability to work independently or as part of a team
- Ability to work outside in the field is required
- Relevant vendor and product certification together with the required vocational training completed
- Technical Skills: Proficiency in computer hardware, software, and networking
- Knowledge of operating systems, troubleshooting techniques, and basic programming concepts
- Hardware Repair and Maintenance: Ability to diagnose and repair hardware issues in computers, laptops, servers, and other IT equipment
- Knowledge of component replacement and preventive maintenance
- Software Installation and Configuration: Experience in installing, configuring, and updating software applications and operating systems on various devices
- Networking Skills: Familiarity with network configurations, protocols, and troubleshooting
- Understanding of IP addressing, DNS, DHCP, and network cabling
- Communication: Excellent verbal and written communication skills to effectively interact with customers, explain technical concepts, and provide clear instructions
- Customer Service: Strong customer-centric approach with the ability to handle customer inquiries, complaints, and provide timely and courteous support
- Time Management: Effective time management skills to prioritize tasks and meet service-level agreements (SLAs) for on-site visits
- Problem-Solving: Analytical and critical thinking skills to diagnose complex issues and implement appropriate solutions. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
ATS Keywords
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Hard Skills & Tools
A+ certificationN+ certificationCCNAFortiGate NSE qualificationcomputer hardwaresoftware installationnetworkingtroubleshooting techniqueshardware repairpreventive maintenance
Soft Skills
communication skillsreporting skillstechnical skillsproblem-solvingtime managementcustomer serviceindependent workteamworkanalytical skillscritical thinking
Certifications
A+ certificationN+ certificationCCNAFortiGate NSE qualification