Director, Quality & Equity
SoundCloud
full-time
Posted on:
Location Type: Office
Location: North Quincy • Massachusetts • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Supports the Office of Clinical Affairs and MassHealth teams in the development and implementation of quality and equity programs
- Provides leadership in the development, implementation, and management of quality and equity programs
- Serves as a thought leader on population health management as relates to quality and performance improvement.
- Responsible for the development and ongoing implementation of robust reporting mechanisms to track, monitor and report on MassHealth health quality-related performance.
- Design, implement and maintain MassHealth quality and equity programs.
- Convene MassHealth and OCA teams as relevant to provide ongoing input on quality and equity programs.
- Monitor performance on quality of care, utilization, and member experience measures.
- Design and implement a quality and equity reporting strategy for internal and external stakeholders.
- Support performance management of accountable entities in collaboration with MassHealth contract management staff and teams.
- Lead communication with external stakeholders on quality and equity programs.
- Partner with MassHealth Quality Team and MassHealth contracted vendors to comply with annual and other CMS quality reporting and improvement processes as required for MassHealth plans.
- Collaborate with staff to effectively meet departmental goals.
Requirements
- A graduate degree in public health or public policy or other advanced degree in business or healthcare
- 5-7 years combined experience in clinical practice, health plan or health system quality management, practice management & redesign, and/or health services evaluation
- Demonstrated skills of developing, implementing, and evaluating quality and performance initiatives, including related to data collection and analysis
- Demonstrated expertise in local, regional, and/or national quality measurement areas including state/federal regulations related to healthcare quality
- Experience working with health care quality measures such as those employed by the Joint Commission, CMS, AHRQ, or health care systems
- Demonstrated understanding of MassHealth innovations related to accountable care.
- Flexibility and ability to thrive in a fast-paced, dynamic environment.
- Excellent communication and presentation skills, both oral and written, to interact with leadership, staff, providers, and other stakeholders.
- Competency in computer skills: Microsoft Word, Excel, PowerPoint, and database software
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quality managementperformance improvementdata collectiondata analysisquality measurementhealth services evaluationprogram developmentprogram implementationreporting mechanismsperformance management
Soft skills
leadershipcommunication skillspresentation skillscollaborationflexibilityinterpersonal skillsorganizational skillsthought leadershipstakeholder engagementproblem-solving