Sorren

Billing and Collections Supervisor

Sorren

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Oversee daily billing operations and invoice processing to ensure accuracy, timeliness, and compliance.
  • Review and approve invoices, adjustments, write-ups/downs, and billing corrections prior to release.
  • Serve as a subject matter expert on CCH billing software, time and billing systems, and revenue cycle processes.
  • Support implementation of standardized billing procedures, billing controls, and workflow improvements.
  • Monitor accounts receivable aging reports and support collection efforts on outstanding balances.
  • Partner with internal teams and clients to resolve billing disputes, invoice questions, and payment issues.
  • Collaborate with A/R staff to ensure accurate payment posting, receivable reconciliation, and collections tracking.
  • Assist with month-end close processes related to billing and accounts receivable.
  • Mentor billing and A/R staff through guidance, training, and real-time problem solving.

Requirements

  • 3–5 years of experience in billing, collections, or accounts receivable operations.
  • Experience in professional services billing, revenue cycle management, or time-and-billing environments preferred.
  • Proficiency with CCH billing software or similar billing/ERP systems.
  • Strong attention to detail and experience with A/R aging, invoice review, and collections follow-up.
  • Excellent communication, organization, and problem-solving skills.
  • Prior team leadership, billing supervision, or mentoring experience preferred.
  • Ability to work independently in a remote, fast-paced finance or accounting environment.
Benefits
  • Generous paid time off
  • Comprehensive medical, dental, and vision coverage, plus life and disability insurance
  • 401(k) retirement savings plan
  • Paid holidays, including a firmwide winter break (December 24 – January 1)
  • Paid parental leave (available after one year of service)
  • Mentorship and career development programs
  • CPA exam support to help you succeed on the path to licensure
  • Firm-sponsored events and spontaneous team activities
  • Celebrations to mark milestones like the end of busy season and the holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
billing operationsinvoice processingaccounts receivablecollectionsrevenue cycle managementinvoice reviewpayment postingreceivable reconciliationmonth-end close processesbilling supervision
Soft Skills
attention to detailcommunicationorganizationproblem-solvingmentoringleadershipcollaborationguidancetrainingindependence