DME Collections Specialist III

Solventum

DME Collections Specialist responsible for analyzing and reconciling healthcare accounts at Solventum. Ensuring accurate invoicing and prompt payments within business guidelines.

Posted 6/19/2026full-timeHeredia • 🇨🇷 Costa RicaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Analyzing and reconciling initial Accounts Receivable and Order Entry exceptions
Ensuring accurate invoicing
Prompt payment within Solventum’s business practice and time-sensitive guidelines

Requirements

What you’ll need

High School Diploma/GED
Advanced English C1
Minimum of 1-2 years’ experience working in a medical healthcare setting
Performed medical insurance collections and managed accounts receivable (A/R) for healthcare claims, ensuring timely and accurate reimbursement
Initiated and followed up on short-payment appeals and medical appeals to resolve underpaid and denied claims
Analyzed and interpreted Explanations of Benefits (EOBs) to identify discrepancies, denial reasons, and payment variances
Conducted outbound payor calls to insurance companies to resolve claim issues, verify coverage, and negotiate appropriate reimbursement
Investigated and resolved complex A/R discrepancies by applying strong analytical and basic accounting skills
Demonstrated knowledge of accounting principles, including payment posting review, balance reconciliation, and revenue tracking
Maintained strict confidentiality of patient and financial information in compliance with HIPAA guidelines
Provided excellent customer service through professional telephone communication and effective issue resolution
Utilized strong problem-solving and negotiation skills to secure claim resolution and maximize reimbursement
Leveraged Microsoft Excel and Word to track appeals, document claim activity, and generate reports
Exercised sound business judgment when escalating issues and prioritizing high-value accounts

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

accounts receivablemedical insurance collectionspayment posting reviewbalance reconciliationrevenue trackinganalyzing Explanations of Benefitsnegotiationproblem-solvingbasic accounting skillstimely reimbursement

Soft Skills

customer serviceprofessional communicationissue resolutionanalytical skillsconfidentialitybusiness judgmentprioritizationattention to detailnegotiation skillstime management

Certifications

High School DiplomaGED